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How do I remove the free extension (ads) from my home screen?

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  • 1 has this problem
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  • Last reply by cor-el

Yank15
Yank15
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A "free extension" ad banner appears at the bottom of my home screen. how do I remove it?

A "free extension" ad banner appears at the bottom of my home screen. how do I remove it?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window