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My Facebook account does not function properly when I use Firefox but it works on other browsers. Canyou resolve this, cause I only like to use Firefox

Posted

I use a Mac. I hate Safari. I don't like Chrome. but in recent weeks, I have been unable to use some key facebook features when using Firefox. FB works fully functionally on Safari and Chrome but I always use Firefox. Can you solve my problem?

I can't go to my own profile, my own home page on FB. I can't check my activity log. but I have Safari open right now and these features all work on Safari.

What's the deal? Can this problem be solved?

I use a Mac. I hate Safari. I don't like Chrome. but in recent weeks, I have been unable to use some key facebook features when using Firefox. FB works fully functionally on Safari and Chrome but I always use Firefox. Can you solve my problem? I can't go to my own profile, my own home page on FB. I can't check my activity log. but I have Safari open right now and these features all work on Safari. What's the deal? Can this problem be solved?

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.13
  • Provides information about the default web browser
  • Version 5.41.3.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 20.0 r0
  • 5.1.41212.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Firefox/45.0

More Information

FredMcD
  • Top 10 Contributor
4266 solutions 59808 answers

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.''' Type '''about:preferences'''<Enter> in the address bar. * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.