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My Facebook account does not function properly when I use Firefox but it works on other browsers. Canyou resolve this, cause I only like to use Firefox

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  • Last reply by FredMcD

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I use a Mac. I hate Safari. I don't like Chrome. but in recent weeks, I have been unable to use some key facebook features when using Firefox. FB works fully functionally on Safari and Chrome but I always use Firefox. Can you solve my problem?

I can't go to my own profile, my own home page on FB. I can't check my activity log. but I have Safari open right now and these features all work on Safari.

What's the deal? Can this problem be solved?

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.