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I'm being repeatedly told flash is out of date but I've got the most current version. Why?

  • 2 replies
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  • Last reply by gregj

gregj
gregj
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I got a message to update adobe flash to the latest version, which I did but then suddenly found Mackeeper trying to install itself and another program I did not want. I found Mackeeper and deleted it but now, every so often, I get what I think is a spoof prompt to update Adobe which leads back to the same Mackeeper problem.

What do I need to find and get rid of now?

I got a message to update adobe flash to the latest version, which I did but then suddenly found Mackeeper trying to install itself and another program I did not want. I found Mackeeper and deleted it but now, every so often, I get what I think is a spoof prompt to update Adobe which leads back to the same Mackeeper problem. What do I need to find and get rid of now?

Chosen solution

Based on your shared data (Question Details > More System Details), you do not have any suspicious extensions in Firefox.

The prompts/ads may be coming from websites you visit, or might be injected from external software sending an address to your default browser, or might be injected through a hijacked connection (i.e., using a proxy or changing your DNS settings).

If you suspect possible malware, there are scanners you can run to check for anything suspicious. For example: https://www.malwarebytes.org/antimalware/mac/ (free for home use)

Within Firefox, you can check your connection settings on the Preferences page:

"3-bar" menu button (or Firefox menu) > Preferences

In the left column, click Advanced, and on the right side select the Network mini-tab. Click the Settings button and try "No proxy" to see whether that makes any difference.

If the unwanted behavior continues, do you want to post some links to the pages that launch them -- as far as you can tell?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

Based on your shared data (Question Details > More System Details), you do not have any suspicious extensions in Firefox.

The prompts/ads may be coming from websites you visit, or might be injected from external software sending an address to your default browser, or might be injected through a hijacked connection (i.e., using a proxy or changing your DNS settings).

If you suspect possible malware, there are scanners you can run to check for anything suspicious. For example: https://www.malwarebytes.org/antimalware/mac/ (free for home use)

Within Firefox, you can check your connection settings on the Preferences page:

"3-bar" menu button (or Firefox menu) > Preferences

In the left column, click Advanced, and on the right side select the Network mini-tab. Click the Settings button and try "No proxy" to see whether that makes any difference.

If the unwanted behavior continues, do you want to post some links to the pages that launch them -- as far as you can tell?

gregj
gregj Question owner
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Thanks to jscher2000 - his solution was spot on and I was able to get rid of the malware. Greg