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Flash video extremely slow on Windows 10

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by John99

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Example: http://www.vgtv.no/#!/video/125013/sjekk-mgp-paa-tegnspraak

Video gets maybe 2 frames a seconds, and it's very slow at registering mouse clicks. Flash does video playback without problem in:

Microsoft Edge Internet Explorer 8 Chrome

I have tried:

- Disable hardware acceleration in Flash (next to impossible to do, as the UI doesn't register mouse clicks in the settings box) - Disable hardware acceleration in FireFox - Update Nvidia drivers to latest version (Nvidia GTX 960, driver 361.91) - Reinstall flash - Reinstall flash using Adobe uninstaller

Example: http://www.vgtv.no/#!/video/125013/sjekk-mgp-paa-tegnspraak Video gets maybe 2 frames a seconds, and it's very slow at registering mouse clicks. Flash does video playback without problem in: Microsoft Edge Internet Explorer 8 Chrome I have tried: - Disable hardware acceleration in Flash (next to impossible to do, as the UI doesn't register mouse clicks in the settings box) - Disable hardware acceleration in FireFox - Update Nvidia drivers to latest version (Nvidia GTX 960, driver 361.91) - Reinstall flash - Reinstall flash using Adobe uninstaller

All Replies (3)

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That particular site is very slow like you say about 2 frames a second for me. I tested with Linux and Flash Player. That rules out a Window 10 specific issue.

Chrome IE & Edge use different FlashPlayer to Firefox. Presumably other sites are OK for you on Firefox. You have already tried the usual troubleshooting steps

You did not try disabling protected mode, but as I have the same issue on Linux, I think we can rule that out as a potential solution for you

The best course of action may be to try Adobe's support site, and possibly also contact the problem website.

It may even be worth trying to see whether this site is able to help

If you do manage to open a discussion and find help elsewhere please post back with a link as it will be interesting to find what really is the problem and solution, and who can provide effective help.

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I tried opening a thread at the Adobe help forums as well: https://forums.adobe.com/message/8563059#8563059

So far no luck

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I note your Adobe question is marked as assumed answered apparently because the person answering was unable to reproduce the issue. (Personally I have not yet tried this on Windows 10)

The Adobe site suggest you try Firefox Beta 64 bit. Probably the Adobe person is not aware Firefox 64bit Windows is now available on Release so you may try Fx44 (Fx45 next week) as a 64bit windows version. I don't know which one you tried.

Note however it may not fully support everything the 32bit Firefox does, see: