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How do I keep my home page from changing?

Posted

I loaded a pdf program and now when i open Firefox I get prompted with two questions "1. Do you want to revert to your previous home page? 2. Do you want to go to a new page?" I set my homepage then it keeps getting changed to http://home.tb.ask.com/index.jhtml?ptb=3A82B9E0-92FA-4F90-9FF0-CD1E96FE6FFE&n=782a0df8&p2=^BYC^xdm003^YYA^us. How do I stop Firefox from using this homepage?

I loaded a pdf program and now when i open Firefox I get prompted with two questions "1. Do you want to revert to your previous home page? 2. Do you want to go to a new page?" I set my homepage then it keeps getting changed to http://home.tb.ask.com/index.jhtml?ptb=3A82B9E0-92FA-4F90-9FF0-CD1E96FE6FFE&n=782a0df8&p2=^BYC^xdm003^YYA^us. How do I stop Firefox from using this homepage?

Chosen solution

This helped me find the program that was changing my home pages, it was PCconverter. It was in the Extensions tab.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealTimes Download Plugin
  • Shockwave Flash 20.0 r0
  • 5.1.41212.0
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • Firefox 44.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
  • Support URL: https://support.mozilla.org/1/firefox/44.0.2/WINNT/en-US/

Extensions

  • CSHelper 1.0.1-signed ({d91a2be6-3b56-4dfb-97f5-5e48fe3ed473})
  • PConverter 7.38.8.46577 (_dzMembers_@www.pconverter.com)
  • Video DownloadHelper 5.4.2 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Anti-Banner 12.0.1.511 (KavAntiBanner@Kaspersky.ru) (Inactive)
  • Ask Toolbar 3.15.23.36191 (toolbar@ask.com) (Inactive)
  • Bing Search 1.0.0.6 (bingsearch.full@microsoft.com) (Inactive)
  • Easy YouTube Video Downloader 7.0 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}) (Inactive)
  • FastBid Image Viewer 2.22.0.0 (fastbid@bxwa.com) (Inactive)
  • HP Detect 1.0.15.0 ({ab91efd4-6975-4081-8552-1b3922ed79e2}) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)
  • Kaspersky URL Advisor 12.0.1.511 (linkfilter@kaspersky.ru) (Inactive)
  • Kaspersky Virtual Keyboard 12.0.1.511 (virtualKeyboard@kaspersky.ru) (Inactive)
  • Search Better App 127.11 (toolbar_REAL5-Y@apn.ask.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD RADEON HD 6450
  • adapterDescription2:
  • adapterDeviceID: 0x6779
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 6-28-2011
  • driverDate2:
  • driverVersion: 8.863.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (AMD RADEON HD 6450 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

http://home.tb.ask.com

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove ASK Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

'''''http://home.tb.ask.com''''' Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control>''(Mac=<Command>)''<Shift> A)''' In the Add-ons Manager, on the left, select '''Extensions.''' Remove ASK '''Anything.''' Now do the same in the computers Programs Folder. '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the "Applications" folder. '''Linux:''' Check your user manual.

Chosen Solution

This helped me find the program that was changing my home pages, it was PCconverter. It was in the Extensions tab.

This helped me find the program that was changing my home pages, it was PCconverter. It was in the Extensions tab.
FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Hello, I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
ralphwg 0 solutions 3 answers

FredMcD said

Hello, I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
''FredMcD [[#answer-847237|said]]'' <blockquote> Hello, I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support. </blockquote>
ralphwg 0 solutions 3 answers

How do I find the extensions tab?

How do I find the extensions tab?
FredMcD
  • Top 10 Contributor
4267 solutions 59835 answers

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions.

Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control>''(Mac=<Command>)''<Shift> A)''' In the Add-ons Manager, on the left, select '''Extensions.'''
ralphwg 0 solutions 3 answers

I think I have already solved the problem

I think I have already solved the problem