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How do I keep my home page from changing?

  • 7 replies
  • 7 have this problem
  • 8 views
  • Last reply by Ralphwg

YoFella
YoFella

I loaded a pdf program and now when i open Firefox I get prompted with two questions "1. Do you want to revert to your previous home page? 2. Do you want to go to a new page?" I set my homepage then it keeps getting changed to http://home.tb.ask.com/index.jhtml?ptb=3A82B9E0-92FA-4F90-9FF0-CD1E96FE6FFE&n=782a0df8&p2=^BYC^xdm003^YYA^us. How do I stop Firefox from using this homepage?

I loaded a pdf program and now when i open Firefox I get prompted with two questions "1. Do you want to revert to your previous home page? 2. Do you want to go to a new page?" I set my homepage then it keeps getting changed to http://home.tb.ask.com/index.jhtml?ptb=3A82B9E0-92FA-4F90-9FF0-CD1E96FE6FFE&n=782a0df8&p2=^BYC^xdm003^YYA^us. How do I stop Firefox from using this homepage?

Chosen solution

This helped me find the program that was changing my home pages, it was PCconverter. It was in the Extensions tab.

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All Replies (7)

FredMcD
FredMcD

http://home.tb.ask.com

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove ASK Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

YoFella
YoFella Question owner

Chosen Solution

This helped me find the program that was changing my home pages, it was PCconverter. It was in the Extensions tab.

FredMcD
FredMcD

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Ralphwg
Ralphwg

FredMcD said

Hello, I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
Ralphwg
Ralphwg

How do I find the extensions tab?

FredMcD
FredMcD

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions.

Ralphwg
Ralphwg

I think I have already solved the problem