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Today, when clicked onto Mozilla an update message came on so I clicked update. Now I get a message that there is a problem and crashed. Is this legitimate?

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  • Last reply by Matt

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Is this message legitimate?

Is this message legitimate?

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well if it crashed, it sounds fairly legitimate to me. Are you submitting the crash reports?

What are the crash id's https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports