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Spam folder doesn't show it contains messages until I select the folder.

  • 3 replies
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  • 88 views
  • Last reply by Matt

jeremy26
jeremy26

I've turned off all spam detection to the best of my ability, but sometimes messages end up in the Spam folder. Unfortunately, the folder looks empty until I actually select it. As a consequence, legitimate messages have languished there for days until I remember to click on the Spam folder.

Anything I can do to fix this?

I've turned off all spam detection to the best of my ability, but sometimes messages end up in the Spam folder. Unfortunately, the folder looks empty until I actually select it. As a consequence, legitimate messages have languished there for days until I remember to click on the Spam folder. Anything I can do to fix this?

Chosen solution

Whoops. After posting this, I saw in the See Also that appeared next to my message

Gmail Spam Messages Not appearing in Thunderbird Folder Until Selected

That's probably my problem. Sorry to disturb all y'all.

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All Replies (3)

jeremy26
jeremy26 Question owner

Chosen Solution

Whoops. After posting this, I saw in the See Also that appeared next to my message

Gmail Spam Messages Not appearing in Thunderbird Folder Until Selected

That's probably my problem. Sorry to disturb all y'all.

Matt
Matt
  • Top 25 Contributor

Yep. you need to right click the folder, select properties and include the folder when getting mail.

Matt
Matt
  • Top 25 Contributor

just an FYI neither spam/Junk not trash/deleted are included by default.