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Slowness and Hangs on Firefox 44.0.2

Posted

It is nothing in particular, but every since updating to Firefox 44.0.2, everything is hanging and the graphics messing up much quicker in my session. Even typing this, the cursor hangs and has to catch up. I don't know what kind of patch this was, as an update to 44 appeared just earlier last week, but it's made things terribly slow. Who else is having this problem?

It is nothing in particular, but every since updating to Firefox 44.0.2, everything is hanging and the graphics messing up much quicker in my session. Even typing this, the cursor hangs and has to catch up. I don't know what kind of patch this was, as an update to 44 appeared just earlier last week, but it's made things terribly slow. Who else is having this problem?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • Citrix Online App Detector Plugin
  • Next Generation Java Plug-in 11.73.2 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:44.0) Gecko/20100101 Firefox/44.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23532 answers

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

hello, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
FredMcD
  • Top 10 Contributor
4305 solutions 60413 answers
https://support.mozilla.org/en-US/kb/update-firefox-latest-version '''44.0.2'''

Question owner

philipp said

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Application Basics


Name: Firefox Version: 44.0.2 Build ID: 20160210153822 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:44.0) Gecko/20100101 Firefox/44.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days


Report ID: bp-fb812a70-e18e-4280-9f7d-4c7442160213 Submitted: 2 days ago

All Crash Reports

Extensions


Name: Classic Theme Restorer Version: 1.4.7 Enabled: true ID: ClassicThemeRestorer@ArisT2Noia4dev

Name: QuickJava Version: 2.0.7 Enabled: true ID: {E6C1199F-E687-42da-8C24-E7770CC3AE66}

Name: Status-4-Evar Version: 2015.11.16.23.1-signed.1-let-fixed Enabled: true ID: status4evar@caligonstudios.com

Graphics


Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumdx32 igd10umd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0046 DirectWrite Enabled: false (6.2.9200.17568) Driver Date: 6-10-2011 Driver Version: 8.15.10.2418 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 04101028 Supports Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_0 ps_4_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.autostart: true browser.search.suggest.enabled: false browser.sessionstore.upgradeBackup.latestBuildID: 20150415140819 browser.startup.homepage: yahoo.com browser.startup.homepage_override.buildID: 20160210153822 browser.startup.homepage_override.mstone: 44.0.2 browser.urlbar.autocomplete.enabled: false browser.urlbar.suggest.bookmark: false browser.urlbar.suggest.history: false browser.urlbar.suggest.openpage: false dom.apps.reset-permissions: true dom.ipc.plugins.flash.disable-protected-mode: true dom.mozApps.used: true extensions.lastAppVersion: 44.0.2 general.autoScroll: false gfx.crash-guard.glcontext.appVersion: 44.0.2 gfx.crash-guard.glcontext.deviceID: 0x0046 gfx.crash-guard.glcontext.driverVersion: 8.15.10.2418 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.glcontext: 2 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 1 gfx.driver-init.appVersion: 41.0.2 gfx.driver-init.deviceID: 0x0046 gfx.driver-init.driverVersion: 8.15.10.2418 gfx.driver-init.feature-d2d: false gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 layers.acceleration.disabled: true media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.enabled: false media.gmp-eme-adobe.lastUpdate: 1446872755 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc media.gmp-gmpopenh264.enabled: false media.gmp-gmpopenh264.lastUpdate: 1451715619 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160210153822 media.gmp-manager.lastCheck: 1455473624 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1454693456 places.history.expiration.transient_current_max_pages: 92009 plugin.disable_full_page_plugin_for_types: plugin.importedState: true plugin.state.flash: 0 plugin.state.java: 2 plugin.state.npappdetector: 0 plugin.state.npctrl: 0 plugin.state.npdeployjava: 0 plugin.state.npqtplugin: 0 print.printer_Epson_ESC/P_Standard_2.print_bgcolor: false print.printer_Epson_ESC/P_Standard_2.print_bgimages: false print.printer_Epson_ESC/P_Standard_2.print_colorspace: print.printer_Epson_ESC/P_Standard_2.print_command: print.printer_Epson_ESC/P_Standard_2.print_downloadfonts: false print.printer_Epson_ESC/P_Standard_2.print_duplex: 1515870810 print.printer_Epson_ESC/P_Standard_2.print_edge_bottom: 0 print.printer_Epson_ESC/P_Standard_2.print_edge_left: 0 print.printer_Epson_ESC/P_Standard_2.print_edge_right: 0 print.printer_Epson_ESC/P_Standard_2.print_edge_top: 0 print.printer_Epson_ESC/P_Standard_2.print_evenpages: true print.printer_Epson_ESC/P_Standard_2.print_footercenter: print.printer_Epson_ESC/P_Standard_2.print_footerleft: &PT print.printer_Epson_ESC/P_Standard_2.print_footerright: &D print.printer_Epson_ESC/P_Standard_2.print_headercenter: print.printer_Epson_ESC/P_Standard_2.print_headerleft: &T print.printer_Epson_ESC/P_Standard_2.print_headerright: &U print.printer_Epson_ESC/P_Standard_2.print_in_color: true print.printer_Epson_ESC/P_Standard_2.print_margin_bottom: 0.5 print.printer_Epson_ESC/P_Standard_2.print_margin_left: 0.5 print.printer_Epson_ESC/P_Standard_2.print_margin_right: 0.5 print.printer_Epson_ESC/P_Standard_2.print_margin_top: 0.5 print.printer_Epson_ESC/P_Standard_2.print_oddpages: true print.printer_Epson_ESC/P_Standard_2.print_orientation: 0 print.printer_Epson_ESC/P_Standard_2.print_page_delay: 50 print.printer_Epson_ESC/P_Standard_2.print_paper_data: 1 print.printer_Epson_ESC/P_Standard_2.print_paper_height: 11.00 print.printer_Epson_ESC/P_Standard_2.print_paper_name: print.printer_Epson_ESC/P_Standard_2.print_paper_size_type: 0 print.printer_Epson_ESC/P_Standard_2.print_paper_size_unit: 0 print.printer_Epson_ESC/P_Standard_2.print_paper_width: 8.50 print.printer_Epson_ESC/P_Standard_2.print_plex_name: print.printer_Epson_ESC/P_Standard_2.print_resolution: 1515870810 print.printer_Epson_ESC/P_Standard_2.print_resolution_name: print.printer_Epson_ESC/P_Standard_2.print_reversed: false print.printer_Epson_ESC/P_Standard_2.print_scaling: 1.00 print.printer_Epson_ESC/P_Standard_2.print_shrink_to_fit: true print.printer_Epson_ESC/P_Standard_2.print_to_file: false print.printer_Epson_ESC/P_Standard_2.print_unwriteable_margin_bottom: 0 print.printer_Epson_ESC/P_Standard_2.print_unwriteable_margin_left: 0 print.printer_Epson_ESC/P_Standard_2.print_unwriteable_margin_right: 0 print.printer_Epson_ESC/P_Standard_2.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.trackingprotection.pbmode.enabled: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1454081925

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.11 Version in use: 4.11

NSS Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSMIME Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSSL Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSUTIL Expected minimum version: 3.21 Version in use: 3.21

Experimental Features


''philipp [[#answer-843884|said]]'' <blockquote> hello, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on... </blockquote> Application Basics ------------------ Name: Firefox Version: 44.0.2 Build ID: 20160210153822 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:44.0) Gecko/20100101 Firefox/44.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- Report ID: bp-fb812a70-e18e-4280-9f7d-4c7442160213 Submitted: 2 days ago All Crash Reports Extensions ---------- Name: Classic Theme Restorer Version: 1.4.7 Enabled: true ID: ClassicThemeRestorer@ArisT2Noia4dev Name: QuickJava Version: 2.0.7 Enabled: true ID: {E6C1199F-E687-42da-8C24-E7770CC3AE66} Name: Status-4-Evar Version: 2015.11.16.23.1-signed.1-let-fixed Enabled: true ID: status4evar@caligonstudios.com Graphics -------- Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumdx32 igd10umd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0046 DirectWrite Enabled: false (6.2.9200.17568) Driver Date: 6-10-2011 Driver Version: 8.15.10.2418 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 04101028 Supports Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_0 ps_4_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.privatebrowsing.autostart: true browser.search.suggest.enabled: false browser.sessionstore.upgradeBackup.latestBuildID: 20150415140819 browser.startup.homepage: yahoo.com browser.startup.homepage_override.buildID: 20160210153822 browser.startup.homepage_override.mstone: 44.0.2 browser.urlbar.autocomplete.enabled: false browser.urlbar.suggest.bookmark: false browser.urlbar.suggest.history: false browser.urlbar.suggest.openpage: false dom.apps.reset-permissions: true dom.ipc.plugins.flash.disable-protected-mode: true dom.mozApps.used: true extensions.lastAppVersion: 44.0.2 general.autoScroll: false gfx.crash-guard.glcontext.appVersion: 44.0.2 gfx.crash-guard.glcontext.deviceID: 0x0046 gfx.crash-guard.glcontext.driverVersion: 8.15.10.2418 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.glcontext: 2 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 1 gfx.driver-init.appVersion: 41.0.2 gfx.driver-init.deviceID: 0x0046 gfx.driver-init.driverVersion: 8.15.10.2418 gfx.driver-init.feature-d2d: false gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 layers.acceleration.disabled: true media.gmp-eme-adobe.abi: x86-msvc media.gmp-eme-adobe.enabled: false media.gmp-eme-adobe.lastUpdate: 1446872755 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc media.gmp-gmpopenh264.enabled: false media.gmp-gmpopenh264.lastUpdate: 1451715619 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160210153822 media.gmp-manager.lastCheck: 1455473624 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1454693456 places.history.expiration.transient_current_max_pages: 92009 plugin.disable_full_page_plugin_for_types: plugin.importedState: true plugin.state.flash: 0 plugin.state.java: 2 plugin.state.npappdetector: 0 plugin.state.npctrl: 0 plugin.state.npdeployjava: 0 plugin.state.npqtplugin: 0 print.printer_Epson_ESC/P_Standard_2.print_bgcolor: false print.printer_Epson_ESC/P_Standard_2.print_bgimages: false print.printer_Epson_ESC/P_Standard_2.print_colorspace: print.printer_Epson_ESC/P_Standard_2.print_command: print.printer_Epson_ESC/P_Standard_2.print_downloadfonts: false print.printer_Epson_ESC/P_Standard_2.print_duplex: 1515870810 print.printer_Epson_ESC/P_Standard_2.print_edge_bottom: 0 print.printer_Epson_ESC/P_Standard_2.print_edge_left: 0 print.printer_Epson_ESC/P_Standard_2.print_edge_right: 0 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print.printer_Epson_ESC/P_Standard_2.print_paper_height: 11.00 print.printer_Epson_ESC/P_Standard_2.print_paper_name: print.printer_Epson_ESC/P_Standard_2.print_paper_size_type: 0 print.printer_Epson_ESC/P_Standard_2.print_paper_size_unit: 0 print.printer_Epson_ESC/P_Standard_2.print_paper_width: 8.50 print.printer_Epson_ESC/P_Standard_2.print_plex_name: print.printer_Epson_ESC/P_Standard_2.print_resolution: 1515870810 print.printer_Epson_ESC/P_Standard_2.print_resolution_name: print.printer_Epson_ESC/P_Standard_2.print_reversed: false print.printer_Epson_ESC/P_Standard_2.print_scaling: 1.00 print.printer_Epson_ESC/P_Standard_2.print_shrink_to_fit: true print.printer_Epson_ESC/P_Standard_2.print_to_file: false print.printer_Epson_ESC/P_Standard_2.print_unwriteable_margin_bottom: 0 print.printer_Epson_ESC/P_Standard_2.print_unwriteable_margin_left: 0 print.printer_Epson_ESC/P_Standard_2.print_unwriteable_margin_right: 0 print.printer_Epson_ESC/P_Standard_2.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.trackingprotection.pbmode.enabled: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1454081925 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.11 Version in use: 4.11 NSS Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC NSSSMIME Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC NSSSSL Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC NSSUTIL Expected minimum version: 3.21 Version in use: 3.21 Experimental Features ---------------------

Question owner

FredMcD said

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 44.0.2

Are you serious? I know how to update my browser. I literally said that this was a problem after updating to the newest version and then the patch.

''FredMcD [[#answer-843887|said]]'' <blockquote> https://support.mozilla.org/en-US/kb/update-firefox-latest-version '''44.0.2''' </blockquote> Are you serious? I know how to update my browser. I literally said that this was a problem after updating to the newest version and then the patch.
philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23532 answers

can you try to update you graphics driver & see if this can make a difference?: https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit (this should be the right link for your configuration)

can you try to update you graphics driver & see if this can make a difference?: https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit (this should be the right link for your configuration)

Question owner

philipp said

can you try to update you graphics driver & see if this can make a difference?: https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit (this should be the right link for your configuration)

Unfortunately, when I downloaded and tried to install it reads "This computer does not meet the minimum requirements for installing the software." Oh, well, I guess.

''philipp [[#answer-843996|said]]'' <blockquote> can you try to update you graphics driver & see if this can make a difference?: https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit (this should be the right link for your configuration) </blockquote> Unfortunately, when I downloaded and tried to install it reads "This computer does not meet the minimum requirements for installing the software." Oh, well, I guess.
philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23532 answers

does the intel driver utility find anything then? https://www-ssl.intel.com/content/www/us/en/support/detect.html

does the intel driver utility find anything then? https://www-ssl.intel.com/content/www/us/en/support/detect.html

Question owner

philipp said

does the intel driver utility find anything then? https://www-ssl.intel.com/content/www/us/en/support/detect.html

Yes, it found the driver you originally linked me to, as well as Intel Chipset Device Software, which failed to install. Funnily enough, the driver using the utility actually installed this time...I think.

''philipp [[#answer-844401|said]]'' <blockquote> does the intel driver utility find anything then? https://www-ssl.intel.com/content/www/us/en/support/detect.html </blockquote> Yes, it found the driver you originally linked me to, as well as Intel Chipset Device Software, which failed to install. Funnily enough, the driver using the utility actually installed this time...I think.
philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23532 answers

does it make a noticeable difference in regards to the hangs/slownes?

does it make a noticeable difference in regards to the hangs/slownes?

Question owner

philipp said

does it make a noticeable difference in regards to the hangs/slownes?

I mean, I won't really know until later in my session. So far, so good, but it was never just one particular thing, but a general sluggishness and hang the longer I went on.

The initial hangs after the latest update seem to be gone, so there is that. I'll really know when I try to go through someone's instagram page. That's when it really used to mess up and make the browser go black.

''philipp [[#answer-844534|said]]'' <blockquote> does it make a noticeable difference in regards to the hangs/slownes? </blockquote> I mean, I won't really know until later in my session. So far, so good, but it was never just one particular thing, but a general sluggishness and hang the longer I went on. The initial hangs after the latest update seem to be gone, so there is that. I'll really know when I try to go through someone's instagram page. That's when it really used to mess up and make the browser go black.

Question owner

philipp said

does it make a noticeable difference in regards to the hangs/slownes?

Well, did some browsing through some instagram pages, and the graphics finally did mess up. What happens is that the page either becomes fully white or fully black. I then have to minimize or restore down to try and get the graphics on the other tabs back. Usually it requires closing a few tabs and restoring down and then maximizing a few times. I can not figure out why this keeps happening.

Anyway, the hanging seems to have stopped, so I guess this answered and helped this question.

''philipp [[#answer-844534|said]]'' <blockquote> does it make a noticeable difference in regards to the hangs/slownes? </blockquote> Well, did some browsing through some instagram pages, and the graphics finally did mess up. What happens is that the page either becomes fully white or fully black. I then have to minimize or restore down to try and get the graphics on the other tabs back. Usually it requires closing a few tabs and restoring down and then maximizing a few times. I can not figure out why this keeps happening. Anyway, the hanging seems to have stopped, so I guess this answered and helped this question.
John99 971 solutions 13138 answers

Contributors Please note that Firefoxfan1 has multiple open current issues, so you may find answers or useful information in the other threads

X-Links

'''Contributors''' Please note that ''Firefoxfan1'' has multiple open current issues, so you may find answers or useful information in the other threads X-Links * '' Firefox 44 not clearing history after closing of browser '' [/questions/1111295/] * ''WordPress Blog Commenting Not Workign with Version 44'' <s>[//questions/1110940]</s> [/questions/1110940] * ''Images not loading and general hangs in Version 44.0.2'' [/questions/1110747] * ''Slowness and Hangs on Firefox 44.0.2'' [/questions/1109780] * An older one Fx43: ''Files trying to open when I open Firefox'' [/questions/1099792]

Modified by John99

John99 971 solutions 13138 answers

I will close this thread the latest thread is

I will close this thread the latest thread is * ''Firefox 45 hangs at browser start-up'' [/questions/1113712]