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icons missing pics

customer2-HP
customer2-HP
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after refreshing firefox all my desktop icons have lost their pics or designs whatever! Just blank squares now. How do I fix them?

thanks alot!

after refreshing firefox all my desktop icons have lost their pics or designs whatever! Just blank squares now. How do I fix them? thanks alot!
Attached screenshots

All Replies (4)

cor-el
cor-el
  • Moderator
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You can check for issues with the Windows icon cache.

Try to rebuild the icon cache (IconCache.db).

  1. Open the Task Manager (Shift+Ctrl+ESC)
  2. In the Process tab, right-click on the Explorer.exe process and select End Process.
  3. Open the file picker via "File > New Task (Run)" and click the Browse button.
  4. Type or Paste %USERPROFILE%\AppData\Local (%LocalAppData%) in the File name field (AppData is a hidden folder).
  5. Select the IconCache.db file and use "Delete" in the right-click context menu to delete the file.
  6. After the IconCache.db file has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.

The IconCache.db file is a hidden file, so make sure that you can see hidden files.

customer2-HP
customer2-HP Question owner
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had to redo all 29 icons for web short cuts!! will never refresh firefox again , to much work to do after with desktop web shortcuts, (icons)

cor-el
cor-el
  • Moderator
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Windows can change icons if it detects a change in the default browser. We have some quite a few reports with desktop icons in particular on Windows 7.

Icons change incorrectly in Windows: https://support.microsoft.com/en-us/kb/2396571

customer2-HP
customer2-HP Question owner
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that didn't work either. As I said had to redo all 29 icons for web short cuts!! will never refresh firefox again , to much work to do after with desktop web shortcuts, (icons)