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How do you delete all of Firefox Hello including any information?

  • 2 replies
  • 4 have this problem
  • 8 views
  • Last reply by Ygrec23

Ygrec23
Ygrec23

Somehow, Firefox Hello got installed on my PC. I didn't intend to install it. I want to delete it and can't figure out how. First, I went to the various lists of all of my plug-ins and extensions. Firefox Hello isn't listed there so I can't delete from those lists. Second, the right-hand click menu of Firefox Hello does not contain anything leading to the possibility of deleting the program. Third, despite having searched several different ways in Firefox Help I haven't found any questions or answers that help me out. Fourth, there is no entry for Firefox Hello on the Options menu under Tools, as there is for Adblock Plus and WOT.

All suggestions will be much appreciated. It strikes me as strange that there isn't a relatively easy way to grab Firefox Hello and eliminate it. Perhaps it isn't an app and is really an integral part of Firefox? I'm new here so I have no idea. I'm running Firefox on a Dell PC with Windows 10.

Thanks in advance for your help.

Somehow, Firefox Hello got installed on my PC. I didn't intend to install it. I want to delete it and can't figure out how. First, I went to the various lists of all of my plug-ins and extensions. Firefox Hello isn't listed there so I can't delete from those lists. Second, the right-hand click menu of Firefox Hello does not contain anything leading to the possibility of deleting the program. Third, despite having searched several different ways in Firefox Help I haven't found any questions or answers that help me out. Fourth, there is no entry for Firefox Hello on the Options menu under Tools, as there is for Adblock Plus and WOT. All suggestions will be much appreciated. It strikes me as strange that there isn't a relatively easy way to grab Firefox Hello and eliminate it. Perhaps it isn't an app and is really an integral part of Firefox? I'm new here so I have no idea. I'm running Firefox on a Dell PC with Windows 10. Thanks in advance for your help.

Chosen solution

hi Ygrec23, as you have already suspected, firefox hello is a feature that ships with the core firefox browser, so you cannot uninstall it through your addons panel. you can however totally disable firefox hello: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named loop.enabled. double-click it and change its value to false and restart the browser once.

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All Replies (2)

philipp
philipp
  • Moderator

Chosen Solution

hi Ygrec23, as you have already suspected, firefox hello is a feature that ships with the core firefox browser, so you cannot uninstall it through your addons panel. you can however totally disable firefox hello: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named loop.enabled. double-click it and change its value to false and restart the browser once.

Ygrec23
Ygrec23 Question owner

Thank you so much, Philipp! It's really appreciated. Take care.