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Are there special settings in Firefox for support of a VPN program (HideMyAss)?

  • 1 reply
  • 1 has this problem
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  • Last reply by guigs

I've used HMA with Firefox for several years with no problems. A recent upate of Firefox changed that with my HMA throwing an error during the loading process. It occurred to me that there might be some new setting for Firefox (with VPN) that has been introduced that is the problem. I've searched all the options in Firefox for a candidate without finding anything but perhaps I'm missing something. I have a ticket pending with HMA describing this problem and that may clear it up but a friend suggested that Firefox might require Administrative Status for Firefox to support VPN (which seems very unlikely to me).

Im running Windows 10 with the latest updates from MS. I've tried HMA on two different laptops with the latest Firefox and have the same problem. I'd appreciate any suggestions or hunches or guesses if tech support thinks the cause may be in Firefox.

I've used HMA with Firefox for several years with no problems. A recent upate of Firefox changed that with my HMA throwing an error during the loading process. It occurred to me that there might be some new setting for Firefox (with VPN) that has been introduced that is the problem. I've searched all the options in Firefox for a candidate without finding anything but perhaps I'm missing something. I have a ticket pending with HMA describing this problem and that may clear it up but a friend suggested that Firefox might require Administrative Status for Firefox to support VPN (which seems very unlikely to me). Im running Windows 10 with the latest updates from MS. I've tried HMA on two different laptops with the latest Firefox and have the same problem. I'd appreciate any suggestions or hunches or guesses if tech support thinks the cause may be in Firefox.

Chosen solution

As for the error, try contacting hte web developer for further troubleshooting: https://addons.mozilla.org/en-US/fire.../?src=search

In the meantime maybe Ghostery or No Script might also be useful.

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Chosen Solution

As for the error, try contacting hte web developer for further troubleshooting: https://addons.mozilla.org/en-US/fire.../?src=search

In the meantime maybe Ghostery or No Script might also be useful.