
When I open my desktop computer, emails are deleted from my netbook and tablet. How do I stop this?
I rarely use my desktop PC but when my wife or I open Thunderbird, my emails are deleted from my netbook, which also uses Thunderbird, and my tablet.
If I am away on business and require access to my emails, I cannot see any if my wife has checked Thunderbird at home.
All Replies (4)
Sounds like the Desktop is configured as POP and the laptop and tablet use IMAP. If you want to use multiple devices they should all use IMAP or tell the POP devices to leave the messages on the server.
No, all are IMAP and are marked not to delete messages. Still investigating. Cheers
In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Info is as follows:
Application Basics
Name: Thunderbird Version: 38.4.0 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.4.0 Profile Directory: Open Directory
(Local drive) Application Build ID: 20151125201005 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) imap.netspace.net.au:143, plain, passwordCleartext OUTGOING: smtp.netspace.net.au:25, alwaysSTARTTLS, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Extensions Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.4.0 mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: 546df262-db32-46ff-b890-93e875fb365 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1450260181 places.history.expiration.transient_current_max_pages: 101915 plugin.importedState: true print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: default print.print_downloadfonts: false print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 279.40 print.print_paper_name: na_letter print.print_paper_size_type: 1 print.print_paper_size_unit: 1 print.print_paper_width: 215.90 print.print_plex_name: default print.print_resolution_name: default print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 56 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25
Graphics
Adapter Description: NVIDIA Corporation -- GeForce GT 330M/PCIe/SSE2 Vendor ID: NVIDIA Corporation Device ID: GeForce GT 330M/PCIe/SSE2 Driver Version: 3.3.0 NVIDIA 340.96 WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: cairo AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.10 4.10.10
NSS 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC
NSS Util 3.19.2.1 3.19.2.1
NSS SSL 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC
NSS S/MIME 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC