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It seems with each new update, Firefox is getting worse, not better!

Posted

Each time I update to the next new version, I experience crashes, freezing, VERY slow response and increased problems... I miss the old versions when I never had problems... I have even tried uninstalling and installing older versions, but it doesn't work.

Each time I update to the next new version, I experience crashes, freezing, VERY slow response and increased problems... I miss the old versions when I never had problems... I have even tried uninstalling and installing older versions, but it doesn't work.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • Coupons, Inc. Coupon Printer 5.0.2.8
  • GEPlugin
  • Google Update
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.66.2 for Mozilla browsers
  • MapsGalaxy Installer Plugin Stub for 32-bit Windows
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Roblox Launcher Plugin
  • Shockwave Flash 11.3 r300
  • Shockwave Flash 20.0 r0
  • 5.1.41105.0
  • WildTangent Games App V2 Presence Detector
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23537 answers

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

hello, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
FredMcD
  • Top 10 Contributor
4308 solutions 60504 answers

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.9.20069 Adobe PDF Plug-In For Firefox and Netscape "9.5.5"


Shockwave Flash 11.3 r300 Shockwave Flash 20.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 20.0.0.235
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Adobe still offers Flash 18.0.0.268 as its extended support release further down


Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.

Separate Issue; Your System Details shows; Installed Plug-ins Adobe PDF Plug-In For Firefox and Netscape 15.9.20069 Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Shockwave Flash 11.3 r300 Shockwave Flash 20.0 r0 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Note: Edge on Win10 does not use ActiveX version but its own Flash. Flash: Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''Version 20.0.0.235<br>https://www.adobe.com/products/flashplayer/distribution3.html''' '''Note: Windows users''' should download the ‘’’active_x’’’ for “Internet Explorer,” '''and''' the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox). Adobe still offers Flash 18.0.0.268 as its extended support release further down Adobe PDF Plug-In For Firefox and Netscape: '''[http://get.adobe.com/reader/ Adobe Reader Version 2015.009.20069]''' '''Note: McAfee Security''' is offered in the download.
FredMcD
  • Top 10 Contributor
4308 solutions 60504 answers

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]