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How to fix windoes opening on every click.

_LONGbow46_
_LONGbow46_
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Hi.

I've had this problem for a while on Chrome and Edge, so I installed Firefox. The problem is, I think I have a virus called something like cloud scout or of the similar. whenever I click n any link in a website, a new tab will open with a annoying advertising site that sometimes has windows that have text i but no submission box so i have to go in to task manager to exit firefox. I have tried all the solutions online, running different programs and antivirus things. Even my antivirus (Kaspersky Total Security 2016) doesnt notice it. I have tried: CCleaner, Hitman Pro, Malwarebytes antimalware and a few others which i wont name. If you could provide some advice on either programs to use or a fix in firefox, i would be greatly appreciative.

Thanks, PS I just donated £20 :-)

Hi. I've had this problem for a while on Chrome and Edge, so I installed Firefox. The problem is, I think I have a virus called something like cloud scout or of the similar. whenever I click n any link in a website, a new tab will open with a annoying advertising site that sometimes has windows that have text i but no submission box so i have to go in to task manager to exit firefox. I have tried all the solutions online, running different programs and antivirus things. Even my antivirus (Kaspersky Total Security 2016) doesnt notice it. I have tried: CCleaner, Hitman Pro, Malwarebytes antimalware and a few others which i wont name. If you could provide some advice on either programs to use or a fix in firefox, i would be greatly appreciative. Thanks, PS I just donated £20 :-)

Chosen solution

Thanks a ton/tonne for the help!!! :-)

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Scribe
Scribe
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Hi, first of all, many thanks for your generous donation!

This does seem to be tricky malware to eliminate. I know you've run quite a few programs, but see if anything in this Remove “Ads by CloudScout” virus article by Malware Tips will help to flush it out - it's a little old, so you may have to improvise for Win 10!

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

_LONGbow46_
_LONGbow46_ Question owner
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Chosen Solution

Thanks a ton/tonne for the help!!! :-)