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I have to continously move my cursor in Firefox for pages to load. Has been going on for over a year. My Firefox software is up to date.

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by alan_r

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If I don't move my cursor, Firefox and web pages will not load.

All Replies (4)

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Security Issue: Update your Flash Player Version 19.0.0.245
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 10.1.9 Adobe PDF Plug-In For Firefox and Netscape 10.1.16
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

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In past threads, this problem has been linked to malware. Our support article lists free cleaning programs other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware.

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Your MindSpark Toolbar is a well-known trouble maker. Google for information and removal advice.