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Help removing someone else's profile from my gmail log-in window.

  • 4 replies
  • 7 have this problem
  • 1684 views
  • Last reply by FredMcD

vfalk
vfalk

Someone else used my computer to log in to their gmail account a long time ago. Now, everytime I want to log in to my gmail account, their profile pops up. I can't log in to delete it, and it is annoying because I'm always asked to log in to their email first...rather than my own. I could easily delete the user when I log on using google chrome...

Someone else used my computer to log in to their gmail account a long time ago. Now, everytime I want to log in to my gmail account, their profile pops up. I can't log in to delete it, and it is annoying because I'm always asked to log in to their email first...rather than my own. I could easily delete the user when I log on using google chrome...

Chosen solution

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

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All Replies (4)

FredMcD
FredMcD

Does the web site go straight to the other account, or place the other user/password into the page login?

Have you tried logging off the other account?

Open the Password Manager and remove the others data. Type about:preferences#security<enter> in the address bar. Press the Saved Passwords button at the lower right.

cor-el
cor-el
  • Moderator

You can remove the cookies from a website to make the website forget about you.

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with the mouse or cursor Down key
    do not click the mouse or press the Enter key
  3. press the Delete key (on Mac: Shift+Delete) to delete the highlighted entry
vfalk
vfalk Question owner

I can't get in to the other account at all. No one has accessed it for over 3 months...but it continues to be the primary account that pops up when I want to log in. I have to hit "Sign in with a different account."

I tried following your instructions...but nothing seems to have changed.

Thanks for trying to help! Val

FredMcD
FredMcD

Chosen Solution

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.