Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting a "firefox not responding error" when accessing certain websites.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by LostGod

skpaul77
skpaul77
more options

On certain websites I try to access I will get a "firefox not responding error" message. I am able to access these websites on internet explorer and google chrome. I have tried a variety of possible fixes but nothing has solved the problem. I am eventually able to get on these sites but after waiting a long time. One of these sites is important for me to access quickly. Please help.

On certain websites I try to access I will get a "firefox not responding error" message. I am able to access these websites on internet explorer and google chrome. I have tried a variety of possible fixes but nothing has solved the problem. I am eventually able to get on these sites but after waiting a long time. One of these sites is important for me to access quickly. Please help.

All Replies (1)

LostGod
LostGod
more options

Attempt to access those site using Safe Mode in order to make sure one of your add-ons is not conflicting. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode