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A jetpack/newtab malware has seized all my newtab processing -- how can i get rid of it?

Posted

When I try to do a newtab, this thing: "resource://jid1-g80ec8llebk5fq-at-jetpack/newtab/data/newtab.html" is in control and does not display my frequently used tabs. In fact, over the days, it has replaced all my tabs with tabs for sites I never visit, like Walmart, CNN, JAVA, flickr, tumblr. It also changes the edit button setting to 'class="unselectable"'. This is a huge retrogade step. How can I get rid of this malware??

When I try to do a newtab, this thing: "resource://jid1-g80ec8llebk5fq-at-jetpack/newtab/data/newtab.html" is in control and does not display my frequently used tabs. In fact, over the days, it has replaced all my tabs with tabs for sites I never visit, like Walmart, CNN, JAVA, flickr, tumblr. It also changes the edit button setting to 'class="unselectable"'. This is a huge retrogade step. How can I get rid of this malware??

Chosen solution

hello, please remove extensions like maps galaxy or new tab by yahoo which might take over the default newtab page... Disable or remove Add-ons Remove a toolbar that has taken over your Firefox search or home page

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • Amazon MP3 Downloader Plugin 1.0.17
  • GEPlugin
  • Google Update
  • McAfee MSC FF plugin DLL
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • VLC media player Web Plugin
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • Firefox 41.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0.2/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.11 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • MapsGalaxy 7.36.8.27619 (39ffxtbr@www.mapsgalaxy.com)
  • McAfee WebAdvisor 4.0.8 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})
  • New Tab by Yahoo 1.3.0 (jid1-G80Ec8LLEbK5fQ@jetpack)
  • Youtube Downloader - 4K Download 5.8.1 (paulsaintuzb@gmail.com)
  • AVG SafeGuard toolbar 18.9.0.231 (avg@toolbar) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GT 520
  • adapterDescription2:
  • adapterDeviceID: 0x1040
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 35201458
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 8-25-2015
  • driverDate2:
  • driverVersion: 10.18.13.5582
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: False
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 520 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5339 solutions 23578 answers

Chosen Solution

hello, please remove extensions like maps galaxy or new tab by yahoo which might take over the default newtab page... Disable or remove Add-ons Remove a toolbar that has taken over your Firefox search or home page

hello, please remove extensions like maps galaxy or new tab by yahoo which might take over the default newtab page... [[Disable or remove Add-ons]] [[Remove a toolbar that has taken over your Firefox search or home page]]

Helpful Reply

Can't thank you enough! I have no idea how that extension got onto my machine!!! Thanks again! ( I never look at extensions, just add-ons. Hopefully I'll be smarter in the future.)

Can't thank you enough! I have no idea how that extension got onto my machine!!! Thanks again! ( I never look at extensions, just add-ons. Hopefully I'll be smarter in the future.)