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Has the Help/About page changed?

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  • Last reply by cor-el

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When clicking on the Help/About Firefox link on Firefox, 41.0.1, the popup shows the correct version number but not whether the version is up-to-date. Clicking on the link: https://mozilla.org/firefox notes that I'm up-to-date. On the other hand, occasionally I am getting a pop up message that says something like my computer doesn't have permission to update firefox.

I also have Firefox on my Nexus 7 and I think it's set up to do some kink of syncing of URLs, etc. Might that be what's causing this strange behavior, at least strange compared to my previous experiences.

What's going on?

When clicking on the Help/About Firefox link on Firefox, 41.0.1, the popup shows the correct version number but not whether the version is up-to-date. Clicking on the link: https://mozilla.org/firefox notes that I'm up-to-date. On the other hand, occasionally I am getting a pop up message that says something like my computer doesn't have permission to update firefox. I also have Firefox on my Nexus 7 and I think it's set up to do some kink of syncing of URLs, etc. Might that be what's causing this strange behavior, at least strange compared to my previous experiences. What's going on?

Chosen solution

If you want to be sure, use this link; Download Firefox For All languages And Systemsv41 {web link}

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Chosen Solution

If you want to be sure, use this link; Download Firefox For All languages And Systemsv41 {web link}

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You can also check the details on the "Help > Troubleshooting Information" page. This link brings you to the Release Notes of the current release:

Did you check the update settings in "Options/Preferences > Advanced > Update"

If updates are blocked then also check the settings in your security software and make sure to allow the updater.ex program.