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Firefox updated Monday to 41.0.1. Tuesday AM my bookmarks were gone, but I brought them back using Restore Bookmarks. Today, gone again and restore doesn't work

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Firefox updated Monday to 41.0.1. Tuesday morning, all my bookmarks were gone, but I brought them back using Restore Bookmarks. Today, gone again and restore doesn't work. It says could not restore from backup even though the backup is there saying there are 240 bookmarks in there.

Firefox updated Monday to 41.0.1. Tuesday morning, all my bookmarks were gone, but I brought them back using Restore Bookmarks. Today, gone again and restore doesn't work. It says could not restore from backup even though the backup is there saying there are 240 bookmarks in there.

Additional System Details

Installed Plug-ins

  • Intel web components updater - Installs and updates the Intel web components
  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.15
  • Citrix Online App Detector Plugin
  • Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer 5.0.2.8
  • Web Camera
  • Zeon PDF Plugin For Mozilla
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.60.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • LastPass Plugin
  • Octoshape embedded video plugin
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • A component of your photo software powered by RocketLife
  • Shockwave Flash 19.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152
  • 5.1.40728.0
  • VMware Remote Console and Client Integration Plug-in
  • iTunes Detector Plug-in

Application

  • Firefox 41.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0.1/WINNT/en-US/

Extensions

  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Trend Micro NSC Firefox Extension 5.82.0.1084 ({22C7F6C6-8D67-4534-92B5-529A0EC09405}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0162
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 05771028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 3-30-2015
  • driverDate2:
  • driverVersion: 10.18.10.4176
  • driverVersion2:
  • failures: [u'[GFX1-]: Failed to create the graphics startup lockfile.', u'[GFX1-]: Failed to create the graphics startup lockfile.', u'[GFX1-]: Failed to create the graphics startup lockfile.', u'[GFX1-]: Failed to create the graphics startup lockfile.']
  • indices: [0, 1, 2, 3]
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

I understand that each time you start Firefox that the bookmarks are not there and the second time there was not a bookmark restore. I do not know exactly what might be causing this. However it may be something that also affects the sessions or saving to the places.sqlite file in the profile.

To determine the root cause, I might suggest to first make a back up of the bookmarks that are recoverable from the bookmark back ups. Restore bookmarks from backup or move them to another computer Then disable each of the extensions one by one. (Safe Mode disables add ons not extensions)

I understand that each time you start Firefox that the bookmarks are not there and the second time there was not a bookmark restore. I do not know exactly what might be causing this. However it may be something that also affects the sessions or saving to the places.sqlite file in the profile. To determine the root cause, I might suggest to first make a back up of the bookmarks that are recoverable from the bookmark back ups. [[Restore bookmarks from backup or move them to another computer]] Then disable each of the extensions one by one. (Safe Mode disables add ons not extensions) *[[Troubleshoot Firefox issues using Safe Mode]] *[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]