Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't change my e-mail from xxxxxxxxxxx@xxxxx.xxx to xxxxxxxxxxx@xxxxx.xxx

  • 1 reply
  • 126 have this problem
  • 790 views
  • Last reply by cor-el

CindiFulton
CindiFulton

The sync e-mail address is: xxxxxxxxxxx@xxxxx.xxx. I have tried multiple times to change it to: xxxxxxxxxxx@xxxxx.xxx but with no success. How do I do it?

The sync e-mail address is: xxxxxxxxxxx@xxxxx.xxx. I have tried multiple times to change it to: xxxxxxxxxxx@xxxxx.xxx but with no success. How do I do it?

Modified by cor-el

Chosen solution

You can't change the email address that is used to connect to Sync.

You will have to delete the old Firefox account and create a new Firefox account with the new email address to use Sync with that email.

Delete account|Change password

Read this answer in context 👍 268

All Replies (1)

cor-el
cor-el
  • Moderator

Chosen Solution

You can't change the email address that is used to connect to Sync.

You will have to delete the old Firefox account and create a new Firefox account with the new email address to use Sync with that email.

Delete account|Change password