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Can't change my e-mail from xxxxxxxxxxx@xxxxx.xxx to xxxxxxxxxxx@xxxxx.xxx

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  • 126 have this problem
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  • Last reply by cor-el
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The sync e-mail address is: xxxxxxxxxxx@xxxxx.xxx. I have tried multiple times to change it to: xxxxxxxxxxx@xxxxx.xxx but with no success. How do I do it?

The sync e-mail address is: xxxxxxxxxxx@xxxxx.xxx. I have tried multiple times to change it to: xxxxxxxxxxx@xxxxx.xxx but with no success. How do I do it?

Modified by cor-el

Chosen solution

You can't change the email address that is used to connect to Sync.

You will have to delete the old Firefox account and create a new Firefox account with the new email address to use Sync with that email.

Delete account|Change password

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All Replies (1)

Chosen Solution

You can't change the email address that is used to connect to Sync.

You will have to delete the old Firefox account and create a new Firefox account with the new email address to use Sync with that email.

Delete account|Change password