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Firefox crashes

Posted

every time i Play on face book Farmville 2 or Play this game on Zynga web page firefox crashes how can i fix this i have uninstall and reinstall Flash play like 10 different time today a lone and this is the only game that it dose it to. HELP please i love playing this game

every time i Play on face book Farmville 2 or Play this game on Zynga web page firefox crashes how can i fix this i have uninstall and reinstall Flash play like 10 different time today a lone and this is the only game that it dose it to. HELP please i love playing this game

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.12
  • Facebook Video Calling Plugin
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.60.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 19.0 r0
  • 5.1.40416.0
  • Unity Player 5.1.3f1
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • Firefox 41.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0/WINNT/en-US/

Extensions

  • Skype Click to Call 6.9.0.12585 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD RADEON HD 6450
  • adapterDescription2:
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  • adapterDeviceID2:
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  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17292
  • driverDate: 10-24-2011
  • driverDate2:
  • driverVersion: 8.892.1.1000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (AMD RADEON HD 6450 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17535 solutions 158559 answers

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

You can check for problems with current Shockwave Flash plugin versions and try this: *make sure you have the latest Flash version:<br>http://www.adobe.com/special/products/flashplayer/fp_distribution3.html *check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)<br />https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox *disable hardware acceleration in the Flash plugin *disable hardware acceleration in Firefox<br />https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration See also: *http://kb.mozillazine.org/Flash#Troubleshooting *https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox
James
  • Top 25 Contributor
  • Moderator
1598 solutions 11289 answers

With games like Farmville 2 on FB and Zynga the issue may actually be with the new Flash Player 19 branch used by different browsers including Firefox.

https://support.mozilla.org/en-US/forums/contributors/711547?last=66923&page=1#post-66882

You could try the Flash Player 18.0.0.241 ESR branch that is on https://www.adobe.com/products/flashplayer/distribution3.html

This Extended Support Release or ESR is based on Flash player 18 branch with security/stability fixes only.

With games like Farmville 2 on FB and Zynga the issue may actually be with the new Flash Player 19 branch used by different browsers including Firefox. https://support.mozilla.org/en-US/forums/contributors/711547?last=66923&page=1#post-66882 You could try the Flash Player 18.0.0.241 ESR branch that is on https://www.adobe.com/products/flashplayer/distribution3.html This Extended Support Release or ESR is based on Flash player 18 branch with security/stability fixes only.

Modified by James