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NSmail

  • 6 replies
  • 13 have this problem
  • 70 views
  • Last reply by TonyKeogh

LHarris
LHarris

There was a problem including the file file:///C:/DOCUME~1/Layton/LOCALS~1/Temp/nsemail.html in the message. Would you like to continue sending the message without this file?

This is the message I get when I try to send an email

There was a problem including the file file:///C:/DOCUME~1/Layton/LOCALS~1/Temp/nsemail.html in the message. Would you like to continue sending the message without this file? This is the message I get when I try to send an email

Chosen solution

What is your anti-virus software?

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All Replies (6)

christ1
christ1
  • Top 25 Contributor

Chosen Solution

What is your anti-virus software?

LHarris
LHarris Question owner

Avast

christ1
christ1
  • Top 25 Contributor

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

TonyKeogh
TonyKeogh

The link above suggests "The workaround appears to be to create an exception in avast for the file nsemail.html in your computers temp folder." can some-one explain how to do this exactly. Thanks.

christ1
christ1
  • Top 25 Contributor

If you're having difficulties to follow the instructions please check with Avast support or ask in their forum.

TonyKeogh
TonyKeogh

Anyone else able to help on this?