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Firefox crashes when ever I open the website

  • 3 replies
  • 2 have this problem
  • Last reply by guigs

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Firefox hangs and will not respond when ever I try to access the website

All Replies (3)

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hi alantanmc, you can go to the firefox menu ≡ > help ? > about firefox - you should get an update to 41.0.1 there, which we hope will fix this issue!

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Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.9 Adobe PDF Plug-In For Firefox and Netscape 11.0.12

Garmin Communicator Plug-In Garmin Communicator Plug-In BETA
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.008.20082 Note: McAfee Security is offered in the download.

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Please update to the most recent version of Firefox:

It looks like the attached bug has been fixed in a patch update today.

However if it still continues to crash please provide the crash ids from the about:crashes page in your response.