Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Almost every time i type an email address name: ie Trevor, the email goes to another person on my email list. Doesn't recognize Trevor, sends it to Bev D.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Matt

more options

When I type in an email address, your program doesn't know the alphabet. If I Type Trevor, Bev D comes up. What's up with that. Thunderbird does not know the alphabet. All names starting with T or Trevor should come up from my email addresses, not another consonant or vowel. How do you fix this? All my emails are going to the wrong people because Thunderbird has no idea who to send it to. Doesn't recognize the alphabet. Does everyone have this same terrible problem? If i want to send an email to Linda, another name, not starting with L comes up. If I type an email to Sharen, another name, not beginning with S comes up. What on earth? This is one lousy program. I need your help in solving this problem..... Thank you.

When I type in an email address, your program doesn't know the alphabet. If I Type Trevor, Bev D comes up. What's up with that. Thunderbird does not know the alphabet. All names starting with T or Trevor should come up from my email addresses, not another consonant or vowel. How do you fix this? All my emails are going to the wrong people because Thunderbird has no idea who to send it to. Doesn't recognize the alphabet. Does everyone have this same terrible problem? If i want to send an email to Linda, another name, not starting with L comes up. If I type an email to Sharen, another name, not beginning with S comes up. What on earth? This is one lousy program. I need your help in solving this problem..... Thank you.

All Replies (1)

more options

the entry searches nicknames, display names and email addresses. If the string your typing is not in one of those I suggest you try holding the shift key while starting Thunderbird and continue in safe mode when prompted. Does it still have issues?