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a blue transperant bar has appeared across the bottom of my screen asking me to select "view mobil optimized" It won't go away

  • 5 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

carth
carth
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pentium processor running XP with Firefox browser

pentium processor running XP with Firefox browser

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Read this answer in context 👍 0

All Replies (5)

the-edmeister
the-edmeister
  • Moderator
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Please provide a screenshot of that.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

FredMcD
FredMcD
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Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to make the Firefox window wider if you currently have it around 1024px or less or are zooming the page.

carth
carth Question owner
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It went away----I guess my reply the other day didn't go through. Thanks guys

FredMcD
FredMcD
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If it comes back, lets us help you. Good luck.