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Unable to install SAP browser certificate in FF 40.0.3.

Posted

I am running Windows 10 with Firefox 40.0.3. If any more information is needed, just ask.

I go to the SAP Support page and log in with my credentials. I then proceed to 'Simplify my Login.' When I click on 'Download and Install a Browser Certificate,' I receive a page saying there is an 'Authorization Error.' I had no issues with this using previous versions of Firefox. Any help would be greatly appreciated.

I am running Windows 10 with Firefox 40.0.3. If any more information is needed, just ask. I go to the SAP Support page and log in with my credentials. I then proceed to 'Simplify my Login.' When I click on 'Download and Install a Browser Certificate,' I receive a page saying there is an 'Authorization Error.' I had no issues with this using previous versions of Firefox. Any help would be greatly appreciated.

Additional System Details

Installed Plug-ins

  • Foxit Reader Plug-In For Firefox and Netscape
  • Google Update
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 18.0 r0

Application

  • Firefox 40.0.3
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
  • Support URL: https://support.mozilla.org/1/firefox/40.0.3/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.10 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4600
  • adapterDescription2:
  • adapterDeviceID: 0x0416
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 220e17aa
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10240.16430
  • driverDate: 7-17-2015
  • driverDate2:
  • driverVersion: 10.18.15.4256
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.

Question owner

Thank you.

Thank you.