Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when add an attachment in gmail it locks up firefox. . Since the newest update last week

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

more options

when addin any attachment to gmail it locks up firefox. If I quit Firefox and then open gmail again the email in in drafts and has the attachment. The attachment is not corrupt..it is fine. We are using Mac Yosemite if that makes a difference to you.

All Replies (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.