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URL placeholder text dissapears with highlighted light blue color

  • 4 replies
  • 2 have this problem
  • 8 views
  • Last reply by Crislopezca

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When I type over the URL place to do a search or type an actual URL, the text disappears under blocks of color. this also happens around the icons in the tool bar. this goes away when I restart in safe mode my mozilla. I unistalled all add ons from my computer. i use no theme. none of this has worked to have the URL placeholder corrected.

Chosen solution

thank you, please try the following: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named gfx.direct2d.use1_1, double-click it and change its value to false and restart firefox once for the setting to take effect...

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hi, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

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Application Basics


Name: Firefox Version: 40.0.2 Build ID: 20150812163655 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Graphics


Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 Device ID: 0x0042 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17461) Driver Date: 8-25-2010 Driver Version: 8.15.10.2202 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 04381028 Supports Hardware H264 Decoding: true Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 (#0) Error: OpenSharedResource failed for format 65

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150812163655 browser.startup.homepage: https://www.google.com.mx browser.startup.homepage_override.buildID: 20150812163655 browser.startup.homepage_override.mstone: 40.0.2 browser.tabs.drawInTitlebar: false dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 40.0.2 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 1 keyword.URL: media.gmp-eme-adobe.lastUpdate: 1437833502 media.gmp-eme-adobe.version: 12 media.gmp-gmpopenh264.lastUpdate: 1431909245 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150812163655 media.gmp-manager.lastCheck: 1439572019 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1439065593 places.history.expiration.transient_current_max_pages: 102109 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_PDFCreator.print_bgcolor: false print.printer_PDFCreator.print_bgimages: false print.printer_PDFCreator.print_colorspace: print.printer_PDFCreator.print_command: print.printer_PDFCreator.print_downloadfonts: false print.printer_PDFCreator.print_duplex: 1515870810 print.printer_PDFCreator.print_edge_bottom: 0 print.printer_PDFCreator.print_edge_left: 0 print.printer_PDFCreator.print_edge_right: 0 print.printer_PDFCreator.print_edge_top: 0 print.printer_PDFCreator.print_evenpages: true print.printer_PDFCreator.print_footercenter: print.printer_PDFCreator.print_footerleft: &PT print.printer_PDFCreator.print_footerright: &D print.printer_PDFCreator.print_headercenter: print.printer_PDFCreator.print_headerleft: &T print.printer_PDFCreator.print_headerright: &U print.printer_PDFCreator.print_in_color: true print.printer_PDFCreator.print_margin_bottom: 0.5 print.printer_PDFCreator.print_margin_left: 0.5 print.printer_PDFCreator.print_margin_right: 0.5 print.printer_PDFCreator.print_margin_top: 0.5 print.printer_PDFCreator.print_oddpages: true print.printer_PDFCreator.print_orientation: 0 print.printer_PDFCreator.print_page_delay: 50 print.printer_PDFCreator.print_paper_data: 1 print.printer_PDFCreator.print_paper_height: 11.00 print.printer_PDFCreator.print_paper_name: print.printer_PDFCreator.print_paper_size_type: 0 print.printer_PDFCreator.print_paper_size_unit: 0 print.printer_PDFCreator.print_paper_width: 8.50 print.printer_PDFCreator.print_plex_name: print.printer_PDFCreator.print_resolution: 1515870810 print.printer_PDFCreator.print_resolution_name: print.printer_PDFCreator.print_reversed: false print.printer_PDFCreator.print_scaling: 1.00 print.printer_PDFCreator.print_shrink_to_fit: true print.printer_PDFCreator.print_to_file: false print.printer_PDFCreator.print_unwriteable_margin_bottom: 0 print.printer_PDFCreator.print_unwriteable_margin_left: 0 print.printer_PDFCreator.print_unwriteable_margin_right: 0 print.printer_PDFCreator.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1437135141

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2

Experimental Features


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Chosen Solution

thank you, please try the following: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named gfx.direct2d.use1_1, double-click it and change its value to false and restart firefox once for the setting to take effect...

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it worked like a charm. muchas gracias!