X
Tap here to go to the mobile version of the site.

Support Forum

Certain websites are showing little boxes with things like EO/55, EO/0$ in them instead of the graphics that are intended to show up

Posted

A great many websites are now displaying small boxes with strings of letters or numbers where icons used to be present. Netflix and AOL are my primary examples but there are many others. Many of these boxes appear where there should be some kind of interactive icon (like a forward or back button or a play button on netflix). I have checked the settings for allowing a website to choose it's own font and it is set to allow websites to do that. I have included a screen shot with the area's of concern circled in red.

Any help would be much appreciated.

A great many websites are now displaying small boxes with strings of letters or numbers where icons used to be present. Netflix and AOL are my primary examples but there are many others. Many of these boxes appear where there should be some kind of interactive icon (like a forward or back button or a play button on netflix). I have checked the settings for allowing a website to choose it's own font and it is set to allow websites to do that. I have included a screen shot with the area's of concern circled in red. Any help would be much appreciated.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • GEPlugin
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.72.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 18.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158
  • 5.1.40416.0
  • iTunes Detector Plug-in

Application

  • Firefox 39.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:39.0) Gecko/20100101 Firefox/39.0
  • Support URL: https://support.mozilla.org/1/firefox/39.0.3/WINNT/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 7570
  • adapterDescription2:
  • adapterDeviceID: 0x675d
  • adapterDeviceID2:
  • adapterDrivers: atiu9pag.dll atiuxpag atiuxpag atiumdva
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 2b201028
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 300
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17292
  • driverDate: 12-6-2011
  • driverDate2:
  • driverVersion: 8.922.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7570 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17541 solutions 158604 answers

What error messages do you see in the Web Console (Firefox/Tools > Web Developer) about downloading fonts?

What error messages do you see in the Web Console (Firefox/Tools > Web Developer) about downloading fonts? *https://developer.mozilla.org/Tools/Web_Console