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some wav formats not plays on firefox, but it plays on chrome or safari

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I put in website few audio files containing wav extention. Some .wav formats not plays on firefox, but it plays on chrome or safari. some wav formats not plays on firefox, but it plays on chrome or safari. file with that media info works fine: General Complete name  : X:\BENDRAS\IT praktika\Dizainas\TNS_removed_js_includes_html\Laikinas\Deniovideo\media\KUKU_11316157_1.wav Format  : Wave File size  : 1.68 MiB Duration  : 1mn 19s Overall bit rate mode  : Constant Overall bit rate  : 176 Kbps Encoded by  : Makaru Marakas Recorded date  : 2015-07-03 Writing application  : Sound Forge Pro 10.0

Audio Format  : PCM Format settings, Endianness  : Little Format settings, Sign  : Unsigned Codec ID  : 1 Duration  : 1mn 19s Bit rate mode  : Constant Bit rate  : 176.4 Kbps Channel(s)  : 1 channel Sampling rate  : 22.05 KHz Bit depth  : 8 bits Stream size  : 1.68 MiB (100%)

and that one not plays on firefox. General Complete name  : X:\BENDRAS\IT praktika\Dizainas\TNS_removed_js_includes_html\Laikinas\Deniovideo\media\ZINIUR_11707516_1.wav Format  : Wave File size  : 214 KiB Duration  : 54s 485ms Overall bit rate mode  : Constant Overall bit rate  : 32.1 Kbps Recorded date  : 2015-07-27 Writing application  : Sound Forge Pro 10.0

Audio Format  : MPEG Audio Format version  : Version 2 Format profile  : Layer 3 Codec ID  : 55 Codec ID/Hint  : MP3 Duration  : 54s 485ms Bit rate mode  : Constant Bit rate  : 32.0 Kbps Channel(s)  : 1 channel Sampling rate  : 22.05 KHz Compression mode  : Lossy Stream size  : 213 KiB (100%)

As both of them are fine on chrome and safari how can I manage it to play on firefox, any suggestion?

I put in website few audio files containing wav extention. Some .wav formats not plays on firefox, but it plays on chrome or safari. some wav formats not plays on firefox, but it plays on chrome or safari. file with that media info works fine: General Complete name : X:\BENDRAS\IT praktika\Dizainas\TNS_removed_js_includes_html\Laikinas\Deniovideo\media\KUKU_11316157_1.wav Format : Wave File size : 1.68 MiB Duration : 1mn 19s Overall bit rate mode : Constant Overall bit rate : 176 Kbps Encoded by : Makaru Marakas Recorded date : 2015-07-03 Writing application : Sound Forge Pro 10.0 Audio Format : PCM Format settings, Endianness : Little Format settings, Sign : Unsigned Codec ID : 1 Duration : 1mn 19s Bit rate mode : Constant Bit rate : 176.4 Kbps Channel(s) : 1 channel Sampling rate : 22.05 KHz Bit depth : 8 bits Stream size : 1.68 MiB (100%) and that one not plays on firefox. General Complete name : X:\BENDRAS\IT praktika\Dizainas\TNS_removed_js_includes_html\Laikinas\Deniovideo\media\ZINIUR_11707516_1.wav Format : Wave File size : 214 KiB Duration : 54s 485ms Overall bit rate mode : Constant Overall bit rate : 32.1 Kbps Recorded date : 2015-07-27 Writing application : Sound Forge Pro 10.0 Audio Format : MPEG Audio Format version : Version 2 Format profile : Layer 3 Codec ID : 55 Codec ID/Hint : MP3 Duration : 54s 485ms Bit rate mode : Constant Bit rate : 32.0 Kbps Channel(s) : 1 channel Sampling rate : 22.05 KHz Compression mode : Lossy Stream size : 213 KiB (100%) As both of them are fine on chrome and safari how can I manage it to play on firefox, any suggestion?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • VLC media player Web Plugin 2.0.6

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

More Information

Banban 57 solutions 334 answers

I guess QuickTime is installed by default on your Mac.

Have a look at this support article for information: Use the QuickTime plugin to play audio and video.

I guess QuickTime is installed by default on your Mac. Have a look at this support article for information: [[Use the QuickTime plugin to play audio and video]].

Modified by Banban

Question owner

Thank you for reply. I'm using PC and mac and i have same problem just with firefox on both systems. Thing is that i have lots those files and user have to access them online using any browser. Maybe plugin is an issue for this problem, but why other browsers can play both files?

Thank you for reply. I'm using PC and mac and i have same problem just with firefox on both systems. Thing is that i have lots those files and user have to access them online using any browser. Maybe plugin is an issue for this problem, but why other browsers can play both files?
Banban 57 solutions 334 answers

Mozilla has as principle to let users choosing what they want in Firefox. By default, other browsers include more features, with Firefox you need to install add-ons for the same thing.

An other way to play WAVE files is to use the VLC Web plugin. VLC media player is widely used, and when you install it, its plugin is automatically added to Firefox (to check, type about:addons in the address bar, press Enter, select Plugins panel and find VLC Web Plugin).

When you try to play a WAVE file, the button Activate VLC Web is displayed, looks like that:

Mozilla has as principle to let users choosing what they want in Firefox. By default, other browsers include more features, with Firefox you need to install add-ons for the same thing. An other way to play WAVE files is to use the VLC Web plugin. VLC media player is widely used, and when you install it, its plugin is automatically added to Firefox (to check, type ''about:addons'' in the address bar, press '''Enter''', select ''Plugins'' panel and find '''VLC Web Plugin'''). When you try to play a WAVE file, the button '''Activate VLC Web''' is displayed, looks like that: <img src="https://support.cdn.mozilla.net/media/uploads/gallery/images/2014-12-11-17-50-34-d4ee0f.png"/>

Question owner

I try as you said, but it does not work. It is still same situation as it was...

I try as you said, but it does not work. It is still same situation as it was...
the-edmeister
  • Top 25 Contributor
  • Moderator
5419 solutions 40418 answers

Please post a link to the website page where those wav files can be accessed.

Please post a link to the website page where those wav files can be accessed.

Question owner

my website is still in the building process, i can't give you link to it yet. can i send you some how wav files? will be 2 audio .wav files witch one of them not works on firefox and another is fine.

my website is still in the building process, i can't give you link to it yet. can i send you some how wav files? will be 2 audio .wav files witch one of them not works on firefox and another is fine.

Modified by Birkof

Banban 57 solutions 334 answers

If your .wav files are on a public server, it is easy: just send us the direct link.

If your .wav files are on a ''public'' server, it is easy: just send us the direct link.
jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

There is something confusing in your question: a WAV file generally contains uncompressed PCM-encoded audio. Your first file says it is PCM. But your second file says it is MPEG-encoded audio, so Firefox probably believes it is not valid as a WAV file. What if you rename it with a .mp3 extension instead?

This test page is useful to validate which formats your Firefox can play natively: http://hpr.dogphilosophy.net/test/

There is something confusing in your question: a WAV file generally contains uncompressed PCM-encoded audio. Your first file says it is PCM. But your second file says it is MPEG-encoded audio, so Firefox probably believes it is not valid as a WAV file. What if you rename it with a .mp3 extension instead? This test page is useful to validate which formats your Firefox can play natively: http://hpr.dogphilosophy.net/test/

Question owner

they are not on public server yet :(

they are not on public server yet :(
the-edmeister
  • Top 25 Contributor
  • Moderator
5419 solutions 40418 answers

Firefox won't play files if the MIME-type is missing or incorrect, unlike other browsers that just go by "wav" and assume the page authors intent or assume that it is in fact a "wav" file. That is biggest problem that we see when "it works in other browsers, but not in Firefox".

An incomplete "local" page sitting on your hard drive isn't the correct way to test for issues such as this.

Firefox won't play files if the '''MIME-type''' is missing or incorrect, unlike other browsers that just go by "wav" and assume the page authors intent or assume that it is in fact a "wav" file. That is biggest problem that we see when "it works in other browsers, but not in Firefox". An incomplete "local" page sitting on your hard drive isn't the correct way to test for issues such as this.

Question owner

What I did is as jscher2000 suggested changed files extensions to mp3 formats even I put .raw extension and its play on chrome and safari, but not on the firefox. jscher2000 - yes one file have PCM and another MPEG.

What I did is as jscher2000 suggested changed files extensions to mp3 formats even I put .raw extension and its play on chrome and safari, but not on the firefox. jscher2000 - yes one file have PCM and another MPEG.

Question owner

In fact files are .wav

In fact files are .wav
jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

If you want the benefits of MPEG compression -- WAV audio tends to be enormous and wasteful of bandwidth -- then you may need to recode the files to ensure they are MP3. If this is not just an error in the file extension, it might not be possible to fix the files just by renaming.

If you want the benefits of MPEG compression -- WAV audio tends to be enormous and wasteful of bandwidth -- then you may need to recode the files to ensure they are MP3. If this is not just an error in the file extension, it might not be possible to fix the files just by renaming.
cor-el
  • Top 10 Contributor
  • Moderator
17673 solutions 159874 answers

What code do you use to play those files?

Is that with an <audio> tag or with an object or embed?

What code do you use to play those files? Is that with an <audio> tag or with an object or embed?

Question owner

Yes it is with an <audio> tag.

Yes it is with an <audio> tag.

Question owner

Thing is that company made records and compressed to wav files, but in fact they made two different types of wav files. So, I understand there is no issue to make those files play on all browsers... it is interesting fact that firefox not understand it..

Thing is that company made records and compressed to wav files, but in fact they made two different types of wav files. So, I understand there is no issue to make those files play on all browsers... it is interesting fact that firefox not understand it..
cor-el
  • Top 10 Contributor
  • Moderator
17673 solutions 159874 answers

Helpful Reply

See also: *https://developer.mozilla.org/Media_formats_supported_by_the_audio_and_video_elements

Question owner

I see now. firefox support just PCM in wav.. Thank you lads for your help.

I see now. firefox support just PCM in wav.. Thank you lads for your help.