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Latest release of FireFox dmg states 'image not recognized'

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  • 1 has this problem
  • 12 views
  • Last reply by tsmithbcs

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After downloading the full dmg of FireFox 39.0 I cannot open the dmg, states 'image not recognized'.

This happens when downloading from all available browsers on Mac.

After downloading the full dmg of FireFox 39.0 I cannot open the dmg, states 'image not recognized'. This happens when downloading from all available browsers on Mac.

All Replies (3)

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What is the url of where this is being downloaded from?

Please troubleshoot your download settings as well from the browser you are downloading Firefox from.

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You can find the full version of the current current Firefox release (39.0) in all languages and all operating systems here:

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I've downloaded the .dmg from that URL. Still didn't work.