Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Site rutracker.org no longer available through Mozilla Firefox; it is reachable in other browsers.

  • 13 replies
  • 1 has this problem
  • 70 views
  • Last reply by Ігор

more options

The site http://www.rutracker.org cannot be loaded in Mozilla Firefox; other websites are loaded. Other browers (Internet Explorer and Chrome) load http://www.rutracker.org. If switching user account (on the same PC), Firefox on that account loads http://www.rutracker.org with no problem.

All Replies (13)

more options
more options

Thanks for refs to articles; however, I've already read them (before posting my question). The problem persists: www.rutracker.org cannot be loaded in Mozilla, but is loaded in other browsers; this site is loaded in Mozilla too, but in other user account (on the same PC). When browsing to http://www.rutracker.org, Mozilla is referred to http://www.rutracker.org/forum/index.php, then the connection cancels. It had been working for a long time, but stopped working several months ago. No security exception is added. I've no idea.

Thanks in advance

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

Restarted in the safe mode, the problem persists. After switching to http://www.rutracker.org/forum/index.php, connection is cancelled.

more options

As a test, disable your protection programs and try again.

more options

The only my virus-protect program is AVG. I switched it off for 10 mins, and tried to connect http://www.rutracker.org in Mozilla. Result is the same. Other browsers (and even Mozilla in other user account) can connect http://www.rutracker.org, so (IMHO) it doesn't seem that the reason is related to some external programs.

more options

I've called the big guys to help you. Good luck.

more options

Waiting. Thanks for your trying to help.

more options

Try a new profile to make sure the cache is not corrupt. Since its working on another computer and network we know its not the website.

more options

guigs2, many thanks. In another profile of Mozilla the site rutracker.org is launched with no problem. It was predictable, because it works in Mozilla from another windows user. Of course, it is possible to delete my main profile and use new one (or reinstall Mozilla). However, it cancels all my profile preferences. So, the question persists: is it possible to fix my main profile?

Thanks for help

more options

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

FredMcD, thanks for an interesting add-on. IMHO, it is 95% probability that the problem will be restored along with back-upped and restored things. Anyway, this addon can be useful in future.

more options

I've managed to settle the problem: it has appeared to suffice to delete cookies related to rutracker.org. It is interesting, that I tried to switch off all add-ons and even to clean profile, but it doesn't work.

Thanks everybody who tried to help