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YOUTUBE CRASHED SINCE UPDATED TO FIREFOX 39 AND 40 BETA 3

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

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The video start playing very well as usual...but it stopped in the middle and firefox suddenly HANG itself, So I can't do anything, the audio still played, but the video stopped !!

PLEASE RESPOND THIS PROBLEM QUICKLY BEFORE YOU'RE TOO LATE TO REALIZE !!

NOTE : i can't provide this with the image, if i do that, FIREFOX WOULD HANG AGAIN..

The video start playing very well as usual...but it stopped in the middle and firefox suddenly HANG itself, So I can't do anything, the audio still played, but the video stopped !! PLEASE RESPOND THIS PROBLEM QUICKLY BEFORE YOU'RE TOO LATE TO REALIZE !! NOTE : i can't provide this with the image, if i do that, FIREFOX WOULD HANG AGAIN..

Chosen solution

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Anjas Apriadi Achmad said

PLEASE RESPOND THIS PROBLEM QUICKLY BEFORE YOU'RE TOO LATE TO REALIZE !!

???????????????????????

Read this answer in context 👍 0

All Replies (1)

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Chosen Solution

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Anjas Apriadi Achmad said

PLEASE RESPOND THIS PROBLEM QUICKLY BEFORE YOU'RE TOO LATE TO REALIZE !!

???????????????????????