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When signing in to MS Outlook from Firefox, the auto fill feature for my email address is not working; it works OK when using Explorer.

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  • Last reply by FredMcD

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When signing in to MS Outlook from Firefox, the auto fill feature for my email address is not working; it works OK when using Explorer.

When signing in to MS Outlook from Firefox, the auto fill feature for my email address is not working; it works OK when using Explorer.

Chosen solution

Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button


There are some web pages that do not allow browsers to record or fill in the log-in information. But a Form Filling add-on still works.

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for what you want.

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Chosen Solution

Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button


There are some web pages that do not allow browsers to record or fill in the log-in information. But a Form Filling add-on still works.

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for what you want.