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Last year I bought Malwarebytes through your support as I have a problem with Firefox.

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  • Last reply by user633449

I went to help with firefox and someone contacted me and I bought Malwarebytes. My laptops were stolen on April 23rd. Now I have 2 new laptops and need to reinstall the program that I bought for a lifetime and can not get anyone. I have a phone # but leaving a messge does not help. Nobody gets back to me.

Can you help please? Thank you, Harald

I went to help with firefox and someone contacted me and I bought Malwarebytes. My laptops were stolen on April 23rd. Now I have 2 new laptops and need to reinstall the program that I bought for a lifetime and can not get anyone. I have a phone # but leaving a messge does not help. Nobody gets back to me. Can you help please? Thank you, Harald

Chosen solution

Mozilla does not sell Malwarebytes, we recommend it (free version only though, there is no real need to buy it). Please contact Malwarebytes for help, https://www.malwarebytes.org/

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Chosen Solution

Mozilla does not sell Malwarebytes, we recommend it (free version only though, there is no real need to buy it). Please contact Malwarebytes for help, https://www.malwarebytes.org/