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How do I know if Sync is working? Signed in, nothing has changed

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  • 3 have this problem
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  • Last reply by guigs

martyu
martyu
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I created a Sync account from my FF install on my Win8 laptop. A day later, I signed in from FF on my Win8 desktop.

Nothing has changed. I expected to see my bookmarks, open tabs, etc., from the Win8 laptop.

What, exactly, should happen? And is this documented anywhere? I dug and dug on the internet, forums, etc., to find out what exact functionality to expect and I can't find a description. How do I know when Sync is working properly?

So after creating a Sync account on one machine and logging into that account from another, exactly nothing has changed on the browsers on each machine. Tabs, bookmarks, etc., are exactly the same as before on each machine.

Please help: what am I doing wrong and how do I fix it?

Thanks, Marty

I created a Sync account from my FF install on my Win8 laptop. A day later, I signed in from FF on my Win8 desktop. Nothing has changed. I expected to see my bookmarks, open tabs, etc., from the Win8 laptop. What, exactly, should happen? And is this documented anywhere? I dug and dug on the internet, forums, etc., to find out what exact functionality to expect and I can't find a description. How do I know when Sync is working properly? So after creating a Sync account on one machine and logging into that account from another, exactly nothing has changed on the browsers on each machine. Tabs, bookmarks, etc., are exactly the same as before on each machine. Please help: what am I doing wrong and how do I fix it? Thanks, Marty

All Replies (1)

guigs
guigs
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Hi Marty, Can you please detach the account temporarily and turn on sync logs for further troubleshooting?

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.

Thank you.