Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 38 does not show bookmarks in toolbar when new window opened

  • 2 replies
  • 7 have this problem
  • 22 views
  • Last reply by duester

duester
duester
more options

After upgrading to Firefox 38 on May 12, 2015, when opening a new window the toolbar is there but it does not show the bookmarks that I have under Bookmarks Toolbar - before the upgrade every new window always shows all Toolbar Bookmarks. The only way I have found to get them back is to click on View>Toolbars>Bookmarks Toolbar which first removes the entire Toolbar, then repeating to get the Toolbar back with my Toolbar Bookmarks - however this is only good for this window not any others and not any new windows opened. Previous users have said you can go to about:customizing and click on Show/Hide Toolbars to do something about this problem, but since the upgrade to Firefox 38 the screen for about:customizing is blank - nothing to click or change. So, have I missed something or is a fix coming?

After upgrading to Firefox 38 on May 12, 2015, when opening a new window the toolbar is there but it does not show the bookmarks that I have under Bookmarks Toolbar - before the upgrade every new window always shows all Toolbar Bookmarks. The only way I have found to get them back is to click on View>Toolbars>Bookmarks Toolbar which first removes the entire Toolbar, then repeating to get the Toolbar back with my Toolbar Bookmarks - however this is only good for this window not any others and not any new windows opened. Previous users have said you can go to about:customizing and click on Show/Hide Toolbars to do something about this problem, but since the upgrade to Firefox 38 the screen for about:customizing is blank - nothing to click or change. So, have I missed something or is a fix coming?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Try to rename (or delete) the xulstore.json file in the Firefox profile folder. You can use this button to go to the currently used Firefox profile folder:

duester
duester Question owner
more options

This did not solve my problem