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Firefox crashes

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  • 1 has this problem
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  • Last reply by jscher2000

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Can someone please look at my firefox report as it always crashing I mean every 2 minutes

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Sorry, we need the crash report ID numbers. Otherwise, forum volunteers don't know which reports are yours.

Please check the last section of the support article "Troubleshoot Firefox crashes (closing or quitting unexpectedly)" for steps to get those crash IDs, and then post some of the recent ones here.

If Firefox is not stable enough to access the about:crashes page maybe you can get to it in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).