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cant uninstall a plugin

Posted

I seem to have several suspicious add-ons in the plugin category/panel(under appearance) that i cannot seem to delete. any help? like a hidden Delete Button?

I seem to have several suspicious add-ons in the plugin category/panel(under appearance) that i cannot seem to delete. any help? like a hidden Delete Button?

Chosen solution

Hello thegoodman,

You can't delete plugins from within Firefox. On the right you will see a drop down box, you can change that from "Ask to Activate" to "Never Activate" which will disable the plugin.

To remove a plugin you need to go to Control Panel->Programs and Features and Uninstall the program which added the plugin.

Since you mentioned that the Add-ons are suspicious you might want to scan for malware. Take a look at this article Troubleshoot Firefox issues caused by malware

Let us know if that solves your problem. -Curtis

Read this answer in context 4

Additional System Details

Installed Plug-ins

  • Best Buy pc app Detector Plug-in
  • GEPlugin
  • Google Update
  • Heroes & Generals browser plugin
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • OGPlanet Game Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • 5.1.31211.0
  • Unity Player 4.5.3f3
  • NPWLPG
  • Yahoo Application State Plugin version 1.0.0.7
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

More Information

curtisa 18 solutions 124 answers

Chosen Solution

Hello thegoodman,

You can't delete plugins from within Firefox. On the right you will see a drop down box, you can change that from "Ask to Activate" to "Never Activate" which will disable the plugin.

To remove a plugin you need to go to Control Panel->Programs and Features and Uninstall the program which added the plugin.

Since you mentioned that the Add-ons are suspicious you might want to scan for malware. Take a look at this article Troubleshoot Firefox issues caused by malware

Let us know if that solves your problem. -Curtis

Hello thegoodman, You can't delete plugins from within Firefox. On the right you will see a drop down box, you can change that from "Ask to Activate" to "Never Activate" which will disable the plugin. To remove a plugin you need to go to Control Panel->'''Programs and Features''' and Uninstall the program which added the plugin. Since you mentioned that the Add-ons are suspicious you might want to scan for malware. Take a look at this article [[Troubleshoot Firefox issues caused by malware]] Let us know if that solves your problem. -Curtis
FredMcD
  • Top 10 Contributor
4314 solutions 60576 answers

Well said.

Well said.
James
  • Top 25 Contributor
  • Moderator
1603 solutions 11348 answers

The Appearance part of the Add-ons manager is normally for the Themes you installed whether complete or lightweight (essentially toolbar wallpaper).

Plugins like Flash, Java and such are not installed in Firefox but on system regardless whether it is Windows, Mac OSX or Linux. Firefox just make use of compatible ones so the activate/deactivate just tells Firefox to use it or not.

The Appearance part of the Add-ons manager is normally for the '''Themes''' you installed whether complete or lightweight (essentially toolbar wallpaper). Plugins like Flash, Java and such are not installed in Firefox but on system regardless whether it is Windows, Mac OSX or Linux. Firefox just make use of compatible ones so the activate/deactivate just tells Firefox to use it or not.

Modified by James

forthefuture 0 solutions 1 answers

Helpful Reply

I'm having the same issue. However, everyone is neglecting to say... SOME OF THE PLUG-INS DON'T SIT IN THE *REMOVE PROGRAMS MENU OF WINDOWS! Now that's been said: If Mozilla wishes we continue using the browser and not give them a bad name...I suggest this: GIVE US A REMOVE PLUG-IN BUTTON THAT IS RIGHT UP FFRONT THAT WE CAN EASILY FIND...YOU UPDATE EVERYTHING ELSE...WHY NOT GIVE US WHAT WE WANT...YOU SURE ASK FOR MONEY A WHOLE LOT....SO MAYBE GIVE BACK A LITTLE....

  thanks.....

\o0/

I'm having the same issue. However, everyone is neglecting to say... SOME OF THE PLUG-INS DON'T SIT IN THE *REMOVE PROGRAMS MENU OF WINDOWS! Now that's been said: If Mozilla wishes we continue using the browser and not give them a bad name...I suggest this: GIVE US A REMOVE PLUG-IN BUTTON THAT IS RIGHT UP FFRONT THAT WE CAN EASILY FIND...YOU UPDATE EVERYTHING ELSE...WHY NOT GIVE US WHAT WE WANT...YOU SURE ASK FOR MONEY A WHOLE LOT....SO MAYBE GIVE BACK A LITTLE.... thanks..... \o0/
James
  • Top 25 Contributor
  • Moderator
1603 solutions 11348 answers

forthefuture said

I suggest this: GIVE US A REMOVE PLUG-IN BUTTON THAT IS RIGHT UP FFRONT THAT WE CAN EASILY FIND...YOU UPDATE EVERYTHING ELSE...WHY NOT GIVE US WHAT WE WANT...YOU SURE ASK FOR MONEY A WHOLE LOT....SO MAYBE GIVE BACK A LITTLE.... thanks.....

As was said the Plugins (like Flash, Java, Quicktime and such) are Not installed in Firefox like Extensions and Themes are. This is why there is no remove button and only deactivate/activate which tells Firefox to make use of it or not. Firefox scans the system and makes use of compatible ones.

To see what Plugins your Firefox is using and where the Plugins are located. Type about:plugins in the Location (address) bar.


Mozilla does not charge any amount of money for any version of desktop Firefox whether for Windows, Mac OSX or Linux. The Firefox Releases are free to download and use from www.mozilla.org/firefox/all and you can download the source to build it yourself.

if you paid for a Firefox version from some download site then you were scammed.

''forthefuture [[#answer-759015|said]]'' <blockquote> I suggest this: GIVE US A REMOVE PLUG-IN BUTTON THAT IS RIGHT UP FFRONT THAT WE CAN EASILY FIND...YOU UPDATE EVERYTHING ELSE...WHY NOT GIVE US WHAT WE WANT...YOU SURE ASK FOR MONEY A WHOLE LOT....SO MAYBE GIVE BACK A LITTLE.... thanks..... </blockquote> As was said the Plugins (like Flash, Java, Quicktime and such) are Not installed in Firefox like Extensions and Themes are. This is why there is no remove button and only deactivate/activate which tells Firefox to make use of it or not. Firefox scans the system and makes use of compatible ones. To see what Plugins your Firefox is using and where the Plugins are located. Type '''about:plugins''' in the Location (address) bar. Mozilla does not charge any amount of money for any version of desktop Firefox whether for Windows, Mac OSX or Linux. The Firefox Releases are free to download and use from www.mozilla.org/firefox/all and you can download the source to build it yourself. if you paid for a Firefox version from some download site then you were scammed.

Modified by James