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How do I send a screen shot to mozilla to show a problem

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  • 1 has this problem
  • Last reply by FredMcD

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Hi. Im hoping someone can help me sort out a jumbled up mess. When I open some pages I get images that are a bit jumbled up as on the attached image. It also happens when Im doing online banking which makes it difficult at times. It only happens in Firefox which I use 99% of the time. Id appreciate any help thanks.


Attached screenshots

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This is the place. Hello there.

First, upgrade to Firefox 36.0.1 If you still have the problem;

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

check this:

  • see if there are updates for your graphics drive drivers

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

  • disable hardware acceleration in the Flash plugin See also: