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How do I send a screen shot to mozilla to show a problem

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  • Last reply by FredMcD

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Hi. Im hoping someone can help me sort out a jumbled up mess. When I open some pages I get images that are a bit jumbled up as on the attached image. It also happens when Im doing online banking which makes it difficult at times. It only happens in Firefox which I use 99% of the time. Id appreciate any help thanks.

Rob

Attached screenshots

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This is the place. Hello there.

First, upgrade to Firefox 36.0.1 If you still have the problem;

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: