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print problems

Posted

just updated to firefox 37.0 a few days ago & ever since firefox won't use my printer settings & therefor won't print.

just updated to firefox 37.0 a few days ago & ever since firefox won't use my printer settings & therefor won't print.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.13
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.40.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 9.6.0.52564
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • Firefox 37.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0/WINNT/en-US/

Extensions

  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Adobe Contribute Toolbar 6.0 ({01A8CA0A-4C96-465b-A49B-65C46FAD54F9}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD RADEON HD 6350
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 21261028
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 2-18-2011
  • driverDate2:
  • driverVersion: 8.830.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (AMD RADEON HD 6350 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Saurav 4 solutions 39 answers
  1. Go to start, type services
  2. Look for print spooler , right click on it and click properties.
  3. mark it to enabled and apply ok.
  4. start print spooler service.

Hopefully it fixes the problem.

# Go to start, type services # Look for print spooler , right click on it and click properties. # mark it to enabled and apply ok. # start print spooler service. Hopefully it fixes the problem.