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Latest FLASH plugin crashes both Mac and PC with NO customizations or hardware acceleration

  • 9 replies
  • 1 has this problem
  • 32 views
  • Last reply by GadsdenGurl

Never had a problem before until I updated my flash plugin a few weeks ago.

FLASH will shut off a vulnerable plugin, so the only way you can access content is to update.

There are NO customizations and NO hardward acceleration on either Mac 10.6.8 or PC Windows 8.1

BOTH computers are crashing.

I've sent about 10 reports alone today!

I've cleared my cache, reset my permission, and all is well.

Never had a problem before until I updated my flash plugin a few weeks ago. FLASH will shut off a vulnerable plugin, so the only way you can access content is to update. There are NO customizations and NO hardward acceleration on either Mac 10.6.8 or PC Windows 8.1 BOTH computers are crashing. I've sent about 10 reports alone today! I've cleared my cache, reset my permission, and all is well.

All Replies (9)

The computer, or Firefox?

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

FireFox which I have to then force quit. On the PC it freezes up the whole computer.

20C3B513-796A-409F-AF67-45EED770FA5F 3/8/15 2:01 PM

3D10CEBE-5F7A-4800-97F4-0AA618B8D5EB 3/7/15 8:34 AM E3A8257E-5975-4B65-B631-1B6B6E5BA988 3/6/15 1:35 PM

31E1005B-A582-4290-8F3E-2D8B2146A87F 3/5/15 9:35 AM

AE88C9C9-2E8B-4244-BD3E-503335A481A1 3/3/15 1:38 PM

D99A45B6-CC27-4ABF-950B-96FB30F77632 3/3/15 11:09 AM

8C324872-F86D-4F11-B9C9-EDDC383A493C 3/3/15 11:07 AM

8F30690F-F052-4EC4-A530-DBAAFDDBE07E 3/3/15 7:46 AM

38D0CBFF-789F-418D-B8D0-5265D505246C 3/2/15 3:44 PM

3C00E037-15DC-476E-8CF7-A17F364DD96E

Modified by GadsdenGurl

These are all this month since I updated but this many today alone happened.

I don't see the button to submit the BP ones... but I do see that Flash plugin was to blame. Other than that, I can't understand any of the language.

Modified by GadsdenGurl

FredMcD said

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

There is no SUBMIT button that I can see.

Did you click the non-BP numbers? What happen?

Hey GadensGirl, I also wanted to follow up with this in your thread. Please also update Flash to the latest version 17.

Sorry did that and no change.