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Firefox 37 beta will not exit and process cannot be killed

Posted

The problem appears when all web pages stop loading. I then exit FF. Task Manager shows the process to still be running. It cannot be killed. Task Manager says the process cannot be accessed. The only solution is to reboot.

I have tried Safe Mode and refreshed the browser without success. I tried disabling all plug-ins.

I am running Win7, FF37 beta.

The problem appears when all web pages stop loading. I then exit FF. Task Manager shows the process to still be running. It cannot be killed. Task Manager says the process cannot be accessed. The only solution is to reboot. I have tried Safe Mode and refreshed the browser without success. I tried disabling all plug-ins. I am running Win7, FF37 beta.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.13
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Garmin Communicator Plug-In 4.0.1.0
  • GEPlugin
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • LastPass Plugin
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Picasa plugin
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3
  • Windows Activation Technologies Plugin for Mozilla
  • NPWLPG

Application

  • Firefox 37.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • LastPass 3.1.1 (support@lastpass.com)
  • NoScript 2.6.9.16 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Blur (Formerly DoNotTrackMe) 4.5.1334 (donottrackplus@abine.com) (Inactive)
  • EPUBReader 1.5.0.4 ({5384767E-00D9-40E9-B72F-9CC39D655D6F}) (Inactive)
  • Garmin Communicator 4.1.0 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E}) (Inactive)
  • Lightbeam 1.2.1 (jid1-F9UJ2thwoAm5gQ@jetpack) (Inactive)
  • Norton Toolbar 2014.7.10.26 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • Quick Maps 1.9.1 (map@quickmaps.me) (Inactive)
  • SQLite Manager 0.8.3 (SQLiteManager@mrinalkant.blogspot.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Quadro 1000M
  • adapterDescription2:
  • adapterDeviceID: 0x0dfa
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 21cf17aa
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 7-2-2014
  • driverDate2:
  • driverVersion: 9.18.13.4052
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA Quadro 1000M Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

Hi David8, What version of 37 beta?

Hi David8, What version of 37 beta? *[[Firefox hangs or is not responding - How to fix]]