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I cannot download files from my Google Drive folder. Every time I try I get the message "The page isn't redirecting properly . . ."

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This is a new install of Firefox. Everything works OK in Chrome or MSIE. I deleted google cookies and drive.google cookies, but no success. I have followed this advice: "You can set the Boolean pref network.cookie.thirdparty.sessionOnly to true on the about:config page to have third-party cookies act as session cookies." No success. I checked this: network.http.sendrefererheader - it is set to 2 (default)

This is a new install of Firefox. Everything works OK in Chrome or MSIE. I deleted google cookies and drive.google cookies, but no success. I have followed this advice: "You can set the Boolean pref network.cookie.thirdparty.sessionOnly to true on the about:config page to have third-party cookies act as session cookies." No success. I checked this: network.http.sendrefererheader - it is set to 2 (default)

Chosen solution

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Foxit Reader Plug-In For Firefox and Netscape
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • 5.1.31211.0
  • Zoom Launcher
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17479 solutions 157964 answers

Chosen Solution

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted. *Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookies files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted. You can inspect and manage permissions for the domain in the currently selected tab via these steps: *Click the "[[Site Identity Button|Site Identity Button]]" (globe/padlock) on the location/address bar *Click "More Information" to open "Tools > Page Info" with the Security tab selected *Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab ---- You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page. Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note. You can't recover from this 'forget' unless you have a backup of the involved files. It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Question owner

modrab said

This is a new install of Firefox. Everything works OK in Chrome or MSIE. I deleted google cookies and drive.google cookies, but no success. I have followed this advice: "You can set the Boolean pref network.cookie.thirdparty.sessionOnly to true on the about:config page to have third-party cookies act as session cookies." No success. I checked this: network.http.sendrefererheader - it is set to 2 (default)

Deleting the cookies.sqlite file did the trick, although I have no idea why - or why it wold be corrupted, since it was a fresh install of Firefox. Thank you for your quick response.

''modrab [[#question-1050089|said]]'' <blockquote> This is a new install of Firefox. Everything works OK in Chrome or MSIE. I deleted google cookies and drive.google cookies, but no success. I have followed this advice: "You can set the Boolean pref network.cookie.thirdparty.sessionOnly to true on the about:config page to have third-party cookies act as session cookies." No success. I checked this: network.http.sendrefererheader - it is set to 2 (default) </blockquote> Deleting the cookies.sqlite file did the trick, although I have no idea why - or why it wold be corrupted, since it was a fresh install of Firefox. Thank you for your quick response.