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Firefox downloads "failed"

FredMcD replied
sponge.nika

Firefox downloads "failed" every time when I download something. When I close Avast antivirus everything fixed. How to fix this bug without closing the antivirus.

Firefox downloads "failed" every time when I download something. When I close Avast antivirus everything fixed. How to fix this bug without closing the antivirus.

All Replies (3)

Hi,

I'm sorry to hear that. Does your Antivirus software has firewall installed? If it has, please check your firewall settings. It might blocking/Restrict Mozilla from connecting to the internet.

Please let me know if this helps.

Thank you!

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Open the options on all your protection and service programs, and tell them to leave the browsers alone.