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I get "video format or mime type is not supported" for live cam feeds. What should I download to fix this?

Posted

I am not an IT expert. I get: "video format or mime type is not supported" as a message on a live cam feed website: chaturbate. What should I download to fix this?

Thanks

Collin

I am not an IT expert. I get: "video format or mime type is not supported" as a message on a live cam feed website: chaturbate. What should I download to fix this? Thanks Collin

Chosen solution

The cam feeds that I looked at all used the Adobe Flash Player.

Flash does appear as an installed plugin in your More System Details.

Read this answer in context 6

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3

Application

  • Firefox 36.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0
  • Support URL: https://support.mozilla.org/1/firefox/36.0/WINNT/en-GB/

Extensions

  • Windows Media Player Extension for Firefox 1.1 (jid0-nRwp7VvCqZcSRTppwWz2npqGEKw@jetpack)
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0046
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 1413103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 1-10-2012
  • driverDate2:
  • driverVersion: 8.15.10.2622
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157318 answers

This happens when a video or audio tag is used to play a media file and you do not have native OS support for any of the formats that are available on that web page.



You may need to check this: Windows Media Feature Pack for Windows 7 N and for Windows 7 KN:

This happens when a video or audio tag is used to play a media file and you do not have native OS support for any of the formats that are available on that web page. ---- *https://developer.mozilla.org/Apps/Build/Audio_and_video_delivery *https://developer.mozilla.org/Apps/Build/Audio_and_video_delivery/H.264_support_in_Firefox ---- You may need to check this: Windows Media Feature Pack for Windows 7 N and for Windows 7 KN: *http://support.microsoft.com/kb/968211 *http://www.microsoft.com/en-us/download/details.aspx?id=16546
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40084 answers

Chosen Solution

The cam feeds that I looked at all used the Adobe Flash Player.

Flash does appear as an installed plugin in your More System Details.

The cam feeds that I looked at all used the Adobe Flash Player. Flash does appear as an installed plugin in your More System Details.