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Three computers did a shut down last night for an update.

Posted

Not sure if it was a firefox or a Yahoo update. There was a 'Get to know Firefox hello' on all startup screens. I do have the Yahoo toolbar but when I click on bookmarks, nothing comes up. How do I get all my bookmarks to show up again? Seems that a lot of Firefox updates, these things happen. Help.

Not sure if it was a firefox or a Yahoo update. There was a 'Get to know Firefox hello' on all startup screens. I do have the Yahoo toolbar but when I click on bookmarks, nothing comes up. How do I get all my bookmarks to show up again? Seems that a lot of Firefox updates, these things happen. Help.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Foxit Reader Plug-In For Firefox and Netscape
  • GEPlugin
  • Google Update
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • NPWLPG
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Roblox Launcher Plugin
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift ''(Mac Options)'' >''' key, and then starting Firefox. Is the problem still there?

Question owner

Yes. I just tried that. Same results. Thanks. Another ideas?

Yes. I just tried that. Same results. Thanks. Another ideas?

Question owner

On second thought, is that safe mode? I couldn't tell the difference in the way Firefox came up.

On second thought, is that safe mode? I couldn't tell the difference in the way Firefox came up.
the-edmeister
  • Top 25 Contributor
  • Moderator
5397 solutions 40132 answers

That Yahoo Toolbar extension probably needs to be updated or reinstalled! Yahoo released a new version of their Toolbar extension on the Feb 19th.

Right-click that extension in the Add-ons Manager tab and use Check for Updates to see if the update will install itself. If not, go here - https://toolbar.yahoo.com/?.intl=us - to install the new version.

That Yahoo Toolbar extension probably needs to be updated or reinstalled! Yahoo released a new version of their Toolbar extension on the Feb 19th. Right-click that extension in the Add-ons Manager tab and use '''Check for Updates''' to see if the update will install itself. If not, go here - https://toolbar.yahoo.com/?.intl=us - to install the new version.