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freezes

  • 4 replies
  • 4 have this problem
  • 188 views
  • Last reply by FredMcD

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Firefox causes computer to freeze, primarily while watching videos on YouTube.

Chosen solution

FredMcD said

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

It appears an add-on was the culprit here, namely, OpenH264. Once I disabled it, the video problems went away. This was not an add-on I introduced to my browser, it comes, evidently, with V34 &V35.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

more options

Chosen Solution

FredMcD said

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

It appears an add-on was the culprit here, namely, OpenH264. Once I disabled it, the video problems went away. This was not an add-on I introduced to my browser, it comes, evidently, with V34 &V35.

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Good work. Well done.