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after 35.0.1 update some videos no longer play

Posted

After the Firefox 35.0.1 update i have not been able to play some videos , i click on the "play" arrow on the video and it goes away like its going to play then within seconds it goes back to the arrow and the video just sits there and wont play , the same videos worked fine before the 35.0.1 update , i can open Google Chrome and go to the same video and the videos all work in Google Chrome with no issues (the exact same videos that used to work in Firefox before the 35.0.1 update) , mostly they are Instagram videos (i do not have a Instagram account , i just watch some of the Motocross videos people post) , i have tried updating Flash and its current , i have tried disabling add-ons , and enabling them , and nothing seems to fix the issue that was not there before the 35.0.1 update , this is on a Windows Vista 64 bit Desktop PC

Any info on how to actually fix this would be appreciated .Thanks .... Jim

After the Firefox 35.0.1 update i have not been able to play some videos , i click on the "play" arrow on the video and it goes away like its going to play then within seconds it goes back to the arrow and the video just sits there and wont play , the same videos worked fine before the 35.0.1 update , i can open Google Chrome and go to the same video and the videos all work in Google Chrome with no issues (the exact same videos that used to work in Firefox before the 35.0.1 update) , mostly they are Instagram videos (i do not have a Instagram account , i just watch some of the Motocross videos people post) , i have tried updating Flash and its current , i have tried disabling add-ons , and enabling them , and nothing seems to fix the issue that was not there before the 35.0.1 update , this is on a Windows Vista 64 bit Desktop PC Any info on how to actually fix this would be appreciated .Thanks .... Jim

Modified by JimDirt

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.13
  • GEPlugin
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

More Information

guigs 1072 solutions 11697 answers

Hi Jim, Is the plugin allowed for the page. Please click on the plugin icon in the url bar. Fix video and audio playback problems on Firefox for Windows

Hi Jim, Is the plugin allowed for the page. Please click on the plugin icon in the url bar. [[Fix video and audio playback problems on Firefox for Windows]]

Question owner

I looked at that but it only shows for Windows 8.1 , 8.0 , 7 , i have Vista , 64 bit Ultimate , would the Windows 7 one work ?? , or am i out of luck ?

And what plug-in icon in the address bar ?? , i don't see anything that pertains to any plug-ins

This is a example of one of the videos i was trying to watch , basically when you click the arrow in the center , it just goes away for a second then comes back and the video never plays , it just sits there , in the lower left corner i see a small popup that says javascript;

http://instagram.com/p/zAA6W8DAR9/?modal=true

I looked at that but it only shows for Windows 8.1 , 8.0 , 7 , i have Vista , 64 bit Ultimate , would the Windows 7 one work ?? , or am i out of luck ? And what plug-in icon in the address bar ?? , i don't see anything that pertains to any plug-ins This is a example of one of the videos i was trying to watch , basically when you click the arrow in the center , it just goes away for a second then comes back and the video never plays , it just sits there , in the lower left corner i see a small popup that says javascript; http://instagram.com/p/zAA6W8DAR9/?modal=true

Modified by JimDirt

Question owner

Any idea's ??? , Anyone ??

Any idea's ??? , Anyone ??

Question owner

Well , they just did the 36.0 update , and STILL can't view those videos , why can't Firefox fix this stupid issue , yet it releases another update that did not fix the issue ?? , this is getting old , this needs to be fixed YESTERDAY  !!!!!!

Well , they just did the 36.0 update , and STILL can't view those videos , why can't Firefox fix this stupid issue , yet it releases another update that did not fix the issue ?? , this is getting old , this needs to be fixed YESTERDAY !!!!!!
guigs 1072 solutions 11697 answers

The plugin icon in the url bar is an icon that looks like a puzzle piece. Windows 7 and Windows Vista will have the same version support article.

The plugin icon in the url bar is an icon that looks like a puzzle piece. Windows 7 and Windows Vista will have the same version support article.

Question owner

I dont have that in mine , all i have in the URL bar itself is a Back-Forward arrow , a drop down arrow , and a reload page , across the whole top along the address bar is a Favorites Star , A Download Arrow , A Home Page icon , a Happy Face Conversation icon and a Open Menu icon

In my "Add-Ons" , i have a Java Deployment Toolkit , but it it says Ask To Activate but wont allow me to Always Activate (grayed out) , that is all i have for Java , am i missing something ?? or basically what is missing/needed to allow me to watch the video's ??

I dont have that in mine , all i have in the URL bar itself is a Back-Forward arrow , a drop down arrow , and a reload page , across the whole top along the address bar is a Favorites Star , A Download Arrow , A Home Page icon , a Happy Face Conversation icon and a Open Menu icon In my "Add-Ons" , i have a Java Deployment Toolkit , but it it says Ask To Activate but wont allow me to Always Activate (grayed out) , that is all i have for Java , am i missing something ?? or basically what is missing/needed to allow me to watch the video's ??